Job Title

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible and as an organization we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.Due to the continued growth of our business, we are seeking a part-time (approx. 25hrs/week) Customer Service Valet who will attend to the Konica Minolta printing equipment and provide exceptional onsite customer service to our valued clients based in the Adelaide CBD & metro areas as required.Key responsibilities Reporting to the State Service Delivery Manager, you will be fully trained to be responsible for:Attending to print equipment at various customer sites based across Adelaide CBD & metro areas as required to ensure a high standard of copy quality, equipment cleanliness and changing of consumables, in accordance with the agreed services levelsMaintenance support, service and Helpdesk supportCoordinating and performing basic fault preventative servicing in relation to the printing equipmentProviding first level response on equipment faults in line with Konica Minolta''s customer service values / customer statement of work obligations and escalating specific technical equipment / software issues to Konica Minolta HelpdeskEnsuring paper stock is managed to agreed levels, and filling paper traysConsumables managementCustomer User Training providing scheduled or ad hoc training to Customer users in relation to the operation of the printerWho are we looking for?You have some experience in providing exceptional customer service, caring about customers and relationshipsYou will be required to obtain a Working with Children checkYou are professional, proactive, organised, and take pride in your workSome technical experience is preferred however you should enjoy problem solving and resolving issues both with customers and machinesA desire to learn - you will have initial and on-going hands on product training to ensure the success of your career at Konica MinoltaApplicants should reside in the SA metro areaA reliable vehicle is required for this role to travel between sites. A per km allowance will be paidAs per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks (which includes a police check). Due to the nature of this role and as mentioned above, you will also be required to pass a Working with Children check.What can KM offer you?We''re proud to be Certified by Great Place To Work, reflecting the commitment we make to building a positive, inclusive and empowering culture. At Konica Minolta you will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities.Equal OpportunitiesWe are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.If you are require any adjustments/assistance during the recruitment process please reach out toJoin our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.