Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we''d love to hear from you.Full time, ongoing opportunity in Toowoomba Integrated Mental Health Hub$44.58 per hour (SCHDAS Level 4B) + Leave loading + Salary PackagingSupport people to navigate services, transitions and build community connectionsThe Toowoomba Integrated Mental Health Hub is an innovative new model of integrated stepped care, transforming the way mental health and wellbeing support is delivered across Queensland. Wellways, together with our consortia partners Each, Lumsden Psychology, QPASTT and Goondir will provide seamless, free and voluntary services built on the principles of no wrong door, community inclusion and consumer choice and control.About youYou''re someone who believes in people''s potential. You bring empathy, patience and a genuine interest in helping others thrive. With strong communication skills and a values driven approach, you are able to support people in a way that is respectful, encouraging and practical.About the roleAs a Service and Transition Navigator, you will use your personal lived experience of recovery to walk alongside people as they navigate change, connect with supports and move towards what matters most to them. This role is grounded in hope, mutual learning and strong relationships, using positive self-disclosure and role modelling to support recovery and wellbeing.Working closely with a multidisciplinary team, you will provide practical, strengths based peer support that helps people overcome day-to-day barriers, build confidence and stay connected to the services and communities that support them.In this role, you will support participants, families and carers to navigate local services and transitions in a way that is person-centred, inclusive and responsive.You will also:Deliver intentional, recovery-oriented peer support and service navigation using the Intentional Peer Support frameworkSupport intake, planning and coordinated transitionsFacilitate peer groups, build capacity and support engagement with communityCollaborate with clinical and community partners to support planning, safety and coordinated careSome pre-employment requirementsCertificate IV/Diploma in Mental Health or Peer Work, AOD or tertiary qualification in social science or 1+ year relevant workExperience in mental health sector or intentional Peer Support TrainingNational Police CheckCurrent Working with Children Check - employmentNDIS Workers Screening checkEvidence of right to work in Australia100 points of identificationNDIS Workers Orientation module certificate free online courseToowoomba Integrated Mental Health Hub will provide the community with a free, safe and welcoming space to access mental health advice, supports and services.What we can offer youA purpose driven culture where people can thrive, everyone is respected, and differences are valuedAn equitable, diverse, and socially inclusive work environmentSalary packaging up to $15,899enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasingMeal and Entertainment allowance via salary packaging up to $2,650 per annumReceive 17.5% leave loadingevery time you take annual leavePaid parental leave after 12 months of ongoing employmentPaid cultural leave where applicableAccess for you and your family to our Employee Assistance ProgramFor a confidential discussion about the role, please contact Laura Lattanzio, via email To view the full Position Description and submit your cover letter and application, click APPLYWe encourage early applications as interviews will begin prior to advertising closing date.Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.Job Description SummaryUse your lived experience of recovery to inspire hope, build connection and support recovery-focused transitions through compassionate, person-centred peer support.CultureWe''re passionate about ourwork, whichis enjoyable, challenging and rewarding.All ofourteamswork toensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels.We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.How to Apply This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.Please select "Apply" below to complete your application.Applications Close25/01/2026
Job Title
Service and Transition Navigator