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Company Description Who we areWe are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm''s global standards with in-depth local expertise.Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That''s why we''re so proud of our inclusive, friendly, and team-based approach to work.You''ll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they''ve reached out to us, we provide a world-class service every step of the way. And that''s possible thanks to the entrepreneurial spirit and conscientious approach to work that you''ll find across all of our teams.Whichever area of the business you join, you''ll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet Job Description The RoleThis position is responsible for providing proactive practice and administrative support to the Firm''s lawyers, primarily in relation to billable client work. The role ensures that clients are serviced professionally and in accordance with the Firm''s policies and procedures.The Practice Support Coordinator will be part of client matter teams, supporting all matter-related processes from inception through project completion, billing, and collection. They will take full ownership of the delivery of the key responsibilities outlined below.Key ResponsibilitiesMatter ManagementClient and matter clearance and openingAML processesDrafting and managing engagement lettersMTM maintenanceManaging associate checklistsMaintaining matter document foldersMatter project administration (from opening to closing, including setup of SharePoint sites, updating email distribution lists, supporting post-closing activities such as billing and archiving, and ensuring all appointments and conference calls are scheduled in lawyers'' calendars)Coordinating client and matter-team meetings and updatesCommercials / Billing / CollectionsMonitoring and recording project scope, adjustments, estimates, caps, and billing agreementsPreparing matter balance reports and client fee updatesWorking Capital management:Organise monthly meetings between the relevant partner and the working capital team to review WIP/debt positionsPrepare drafts for fee earners'' review, with final review by the lead associateRearrange meetings when necessary due to client commitments, ensuring they occur monthlySupporting billing and collection tasks, including raising timely and accurate GMPS bills, invoices, tax computations, and write-offs for billing team reviewLiaising with the billing team and dispatching invoices securely to clientsDrafting bills, amending narratives as required, and preparing accompanying bill lettersBusiness Development SupportSupporting Partners and the BD team with business development activitiesAmending business development and client-focused materials, including CVs, pitches, presentations, and client briefingsMonitoring BD collateral (e.g., CVs, MIS) to ensure accuracy and currency, including updates to the BD tracker and InterActionOrganising, facilitating, and providing host support for events (including virtual events)Coordinating client updatesInforming the BD team of visiting partners'' schedules and assisting with related logisticsMatter Team SupportDocument production and liaison with DPU, including:Transcribing, editing, and amending legal and other documentsConverting, comparing, copy-typing, and proofreading documents to ensure compliance with house styleManaging signing pages where applicableHandling e-filing and post-closing activities as requiredPreparing and distributing biblesBest Delivery / Legal Tech / KETL OpportunitiesSupporting the use of legal technology, including facilitation and management of matter-specific solutionsApplying knowledge of the Best Delivery checklistActing as a superuser for Best Delivery toolsFacilitating end-of-matter reviews to identify follow-on opportunities such as deal reviews and KETL initiatives Qualifications Your ExperienceMinimum of 2 years'' work experience in a similar or relevant role within a law firm or professional services environmentPrior experience supporting a finance or transactionalpractice is preferredProven ability to thrive in a high-performing environmentIntermediate to advanced proficiency in Microsoft Word, Outlook, Excel, and PowerPointStrong organisational skills with meticulous attention to detailProactive, mature, and collaborative approach to managing work and relationships across teamsRespectful of colleagues and committed to working in an inclusive team environmentEffective at working both independently and as part of a teamDemonstrated ability to innovate and streamline processes and tasks Additional Information Equal opportunities statementAt Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm.Find out more about our inclusive culture here