Job Title

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.THE OPPORTUNITYAs part of our diverse team based inMelbourne, you will help make a positive impact on someone''s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.As a Liability Specialist you will be responsible for providing proactive support and guidance relating to the assessment of liability, investigations and the determination of claims. This role operates in a customer-focused environment, with an emphasis on the proactive management of claims.You''ll draw on your broad experience across various facets of workers compensation and deliver creative, strategic advice in line with Victorian workers compensation legislation and WorkSafe Victoria guidelines.This will be a full time,12 month contact position based in the Melbourne office, with flexibility to work from home up to 3 days per week.YOUR RESPONSIBILITIESAssess all aspects of liability on your allocated claims pursuant to legislation, guidelines and authorised limitsMeet required time frames and keep all key stakeholders informed of progressProactively manage claim determinations for complex claims, ensuring clear documentation of actions throughout the determination processMaintain accuracy of claim determination data in Worksafes and EML''s systemsABOUT YOUPrevious experience handling claims liability decisions and/or a background in worker''s compensation would be advantageousHigh level of resilience and a willingness to hold complex conversations High attention to detail and organisational skillsEffective communication and conflict resolution skillsEffectively listen and understand the needs of the customerWHAT WE OFFERWe stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.EML provides career opportunities and great employee benefits, including:A diverse and collaborative team culture like no otherFlexibility to work from home to support work/life balanceA corporate wellbeing program with discounted health insurance and gym membershipGenerous discounts from over 350 retailers through our RewardsHub programComprehensive learning and development opportunities to help you reach your full potentialAccess to support and counselling services with work or personal matters, through our Employee Assistance ProgramCompanywide events to stay connected and celebrate successEntitlement to annual company incentive scheme + salary reviewsUp to 16 weeks paid parental leave, plus superWe value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.