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The State Insurance Regulatory Authority (SIRA) is looking for a Principal Claims Specialist to join our team BenefitsSecure a rewarding ongoing role at Clerk Grade 11/12 level.Salary range: $149,739 $173,174 + super, commensurate with experience.Enjoy genuinely flexible working arrangements that support work-life balance.Collaborate in state-of-the-art offices designed for innovation and connection.Access a wide range of wellbeing programs and resources to support your mental, physical, and emotional health.Take advantage of excellent professional development and learning opportunities to help you thrive. About Us This is an exciting opportunity to work in our State Insurance Regulatory Authority (SIRA) who regulates three statutory insurance schemes in NSW. This role sits more specifically in our Scheme Design, Compulsory Third Party team who work to design, implement and monitor initiatives to improve scheme design, claims practices and outcomes within the NSW Compulsory Third Party Scheme. Understand more about SIRA here. Your responsibilities will include:Provide expert advice on complex scheme design challenges, identify emerging issues, and develop evidence-based solutions to mitigate risks and resolve problems.Review and shape legislative and regulatory instruments to ensure effective interpretation and implementation of government and agency policy initiatives.Contribute to strategic frameworks that embed continuous improvement and innovation, driving best-practice performance across the system.Build and maintain strong relationships with key stakeholders, fostering collaboration in the development of regulatory design solutions and informed decision-making.Deliver high-level briefings and recommendations to senior leaders, offering technical expertise to support policy development and implementation across functions.Develop and sustain collaborative networks with internal and external partners to support regulatory outcomes.Lead and manage a high-performing team, aligning resources through coaching and professional development to deliver priorities and enhance the employee experience. For more information on the role and its accountabilities, click here to view the role description. About you:A leader with expertise in claims management, design or policy with a strong understanding of personal injury schemes.Ability to interpret data and insights into practical design advice.A strategic and analytical thinker who drives continuous improvement.The go to person for reading and interpreting legislation and case law.A flexible worker who can work effectively across multiple teams.Thrives around people, working towards collaborative relationships with internal and external stakeholders.A proactive approach to problem solving, with a focus on quality, accuracy and positively impacting scheme performance. If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you Closing date: Monday 26th January 2026 [at 10am] What we need from you: To start your journey towards becoming our Principal Claims Specialist, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages). In your cover letter please share your motivation for applying for this position and your relevant skills. A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities. For any enquiries regarding the recruitment process, please contact Melody Tse, Assistant Talent Acquisition Advisor on or Visit theCapability Application Toolto prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.Belong in our diverse and inclusive workplace:The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.You can view our full diversity and inclusion statementhere.We want you to bring your best self to this application process.If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via or For more information, please visit: Information on some of the different types of disabilities Information on adjustments available for the recruitment process