High-Rise Holiday Apartment Building Surfers ParadiseWe are seeking an experienced and motivated Front Office Receptionist / All-Rounder to join our team in a busy high-rise holiday apartment building. This role is ideal for someone who thrives in a fast-paced environment, has exceptional customer service skills, and can confidently manage day-to-day operations with minimal supervision.About the Role:You will be the first point of contact for our guests and owners, handling a variety of front-office duties including reservations, check-ins, check-outs, payments, and coordination with housekeeping and maintenance teams. We are looking for someone who is proactive, organised, and a strong communicator.Hours:Monday to Friday(Exact hours to be discussed with the right candidate)Key Responsibilities:Answering and directing phone calls with professionalismHandling all guest reservations through ReslyProcessing check-ins, check-outs, payments and security depositsManaging emails and guest enquiriesLiaising with housekeeping and maintenance to ensure smooth daily operationsAssisting with general administrative dutiesWorking independently and multitasking effectivelyRequirements:Experience using Resly is essentialPrevious experience in hotel or holiday accommodation receptionExcellent communication and customer service skillsStrong organisational skills and ability to multitaskAbility to work independently and problem-solveProfessional presentation and positive attitudeJob Type: CasualPay: $31.90 $33.90 per hourExpected hours: No less than 25 per weekWork Location: In person
Job Title
Front office Receptionist