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Position overview Due to substantial growth, we are currently seeking a highly motivated and detail-orientated Senior Business Analyst to join our team. In this role, you will be instrumental in analysing business processes, identifying improvement opportunities and implementing solutions to enhance efficiency and effectiveness.This is a 12-month fixed-term position, based in Brisbane CBD, offering an exciting opportunity to contribute to a transformative Food Services project. As part of a collaborative team, you''ll help enhance core operational processes across all villages supported by Civeo in the APAC region.Your prior experience delivering Food Services projects will play a vital role in driving the success of this strategic initiative.Key responsibilities Collaborate with stakeholders to understand their needs and provide data driven insightWork closely with the assigned Project Manager, to ensure that the project plans and timelines are being met.Create systems models, specifications, diagrams, and charts to provide direction to system programmers and vendors.Lead design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow.Support the implementation of new systems and processes, including user training and documentationConduct gap analysis and recommend process improvementsMonitor and evaluate the effectiveness of implemented solutionsDocument business requirements and translate them into functional specificationsSkills and experience Minimum of 5+ years of experience in business systems analysis, preferably with Food services or Hospitality systems. This includes experience in client engagement, requirements gathering & documentation, structured & object-oriented analysis, testing, end-user support, and business process re-engineeringDemonstrated experience in a major transformation systems implementation and rolloutProven skills in eliciting and documenting user requirements, analysing requirements, testing, and making suggestions for business process improvements.Proven experience in the preparation and delivery of user documentation and trainingProven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or productsStrong knowledge of business process analysis and system development life cycle processKnowledge of, and ability to utilize use case analysis, define and document business requirementsIn depth experience with software applications in the management and production of Food Services or Food Safety.What we offer Competitive salary and benefitsOpportunities for growth and developmentA supportive and collaborative work environmentFlexible work arrangements - 2 days WFHAbout UsCiveo Australia, a division of Civeo Corporation, provides workforce accommodation services globally. In Australia, we own 9,000 permanent rooms across QLD, NSW, and WA, and operate more than 20,000 rooms in client-owned properties in remote regions of WA and SA. Our services include accommodation, food services, housekeeping, and property maintenance. With over 40 years of experience, Civeo supports individuals who live and work away from home.We''re committed to fostering sustainable partnerships and inclusive opportunities in all the communities we operate in. By actively engaging with Traditional Owners and First Nations Businesses, we''re not just operating accommodation villages, we''re nurturing relationships that honour the rich cultural heritage of the land.We''re safe, welcoming and proud to encourage Aboriginal & Torres Strait Islander people to join us.