Job Title

ABOUT USThe Salvation Army is a Christian movement and one of Australia''s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here providing support, safety, community, and opportunity.Why this role mattersEvery young person deserves the chance to step into adulthood feeling supported, capable and confident. Many of the young people connected with the Supported Independent Living Service (SILS) have experienced instability or trauma and are now navigating the transition to independence without the safety nets most of us take for granted.As a Case Manager, you become a steady, trusted presence in their world someone who helps them build practical life skills, make sense of challenges, connect with community, and move toward a future that feels safe and achievable. Your support genuinely changes the trajectory of their lives.About the roleThe Salvation Army Youth Services team works alongside young people across Australia to help them thrive, whether that is through housing, education, outreach, mentoring or life skills programs.In this role, you will support young people aged 1621 who are under Guardianship of the Chief Executive. You will work across multiple sites - offices based in Pooraka and Plympton (subject to change), providing a mix of case management, outreach, advocacy and day-to-day support as they build independence.This is a full-time permanent position, paid in accordance with the SCHADS Level 5 Award.This role also participates in an after-hours on-call roster approximately once every six weeks.It is a hands-on, relationship-driven role where no two days look the same. Some days you will be helping a young person learn to budget or cook; other days you will be advocating with services, supporting them through a crisis, or celebrating a milestone they never thought they would reach.How you will make an impactBuild strong, respectful relationships that help young people feel safe and supportedWork alongside them to set goals and create practical plans for housing, wellbeing, education and life skillsProvide guidance in everyday areas such as budgeting, cooking, routines, relationships and healthy choicesSupport young people to access services, programs and community connectionsAdvocate for their needs with government and non-government agenciesMaintain clear, accurate case notes and reportsParticipate in handovers and provide after-hours on-call support as rosteredContribute to a positive team culture and continuous improvement across the serviceWhat you will bringA minimum Certificate IV in Child, Youth and Family Intervention (or a related field such as Social Work, Welfare or Community Development), with a relevant degree highly desirableExperience working with young people or within community servicesA calm, grounded approach when supporting young people through challenging momentsStrong communication and relationship-building skillsUnderstanding of trauma, child development and child protection frameworksCurrent Driver''s LicenceFirst Aid Certificate (or willingness to obtain)Through Their Eyes (Reporting Abuse and Neglect) trainingPsychological Assessment (Children and Young People Safety Act)What we offerAs a registered not-for-profit organisation, we offer eligible employee''s meaningful benefits, including:Salary packaging benefits (up to $15,900 tax free) and Entertainment Benefit ($2,650 tax free)On-call allowance paid in accordance with the SCHADS Award.Employee Assistance Program confidential counselling serviceFinancial, retail and lifestyle discountsGenerous paid parental leave (12 weeks for primary carers), purchased leave options (up to 8 weeks), and 5 days paid leave annually to experience other Salvation Army programsDiscounted health and fitness programs through Fitness PassportUp to 5 days paid leave per year to support a Salvation Army program or activityA supportive, inclusive culture with passionate and dedicated team membersA deeply rewarding role where you can positively influence and support the development of young people''s livesHow to applyIf you are passionate about walking alongside young people and helping them build strong, independent futures, we would welcome your application. Please submit your resume and a cover letter outlining your suitability for the Case Manager role.The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.We value Integrity, Compassion, Respect, Diversity, and Collaboration.