Job Title

We Put the World on VacationTravel + Leisure Co. is the world''s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.How You''ll ShineAs a Front Office Supervisor, you will play a key role in delivering exceptional guest experiences while supporting the company''s vision to put the world on vacation. You will be responsible for the smooth day to day operation of the Front Office, including welcoming and registering owners and guests, providing information on local attractions, managing administrative tasks, and resolving guest concerns with professionalism and care.You will also lead by example, building, developing, training, and motivating a high performing Front Office team. Your proactive leadership style will promote consistently high levels of customer service and operational excellence.How You''ll Be RewardedBuild your career with a values driven organisation that supports growth, learning, and development. Benefits include:Discounted hotel stays worldwideSubsidised private health insurance upon successful completion of probationProfessional development fundingComplimentary shuttle service to and from workWhat You''ll BringTo be successful in this role, you will demonstrate the following skills and experience:Proven Front Office experience at a supervisory level such as Team Leader, Shift Supervisor, or Duty ManagerApproximately three years of experience in a hotel Front Office environment is desirableStrong working knowledge of hotel property management systems, with Opera preferredEvents experience is highly regardedExcellent communication skills, both written and verbal, with strong active listening abilityHighly organised with strong attention to detail and the ability to multitask effectivelyA positive, energetic attitude with a genuine passion for delivering exceptional customer serviceExcellent time management skills and the ability to perform well under pressureStrong negotiation and problem solving capabilitiesProficiency in Microsoft Office and general computer systemsBookkeeping or finance experience is highly regardedImmaculate presentation and grooming standardsFlexibility to work across a rotating roster, including weekends, school holidays, and public holidaysAbility to work effectively in a fast paced environment both independently and as part of a teamAdditional Role DetailsTeam Leader role with responsibilities aligned to Night Audit operationsRoster pattern of eight days on followed by six days offComplimentary shuttle provided to and from workWhere Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, you''ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We''re always looking ahead to what''s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.