Job Title

BOSS Fire is looking for a dedicated Client Services Coordinator to join our team in Taren Point. This full-time, on-site position offers a unique opportunity to contribute to our mission in the Electrical and Electronic Manufacturing industry, ensuring the highest level of service to our valued clients.In this role, you will be pivotal in managing client relationships and facilitating communication between clients and internal teams. Your efforts will help streamline operations, enhance customer satisfaction, and support our strategic goals in delivering innovative solutions.ResponsibilitiesAct as the primary point of contact for client inquiries and concernsCoordinate client meetings and follow up on action itemsMaintain accurate client records and documentationAssist in preparing proposals and presentations for clientsCollaborate with internal teams to ensure client needs are metMonitor project timelines and deliverablesProvide feedback to improve client service processesConduct client satisfaction surveys and report findingsRequirementsAssociate degree in Business Administration or a related field1-2 years of experience in client services or a related roleStrong communication and interpersonal skillsProficiency in Microsoft Office Suite (Word, Excel, PowerPoint)Excellent organizational and multitasking abilitiesAbility to work collaboratively in a team environmentAttention to detail and problem-solving skillsExperience with CRM software is a plus