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At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision ofcreating proud communities living their best livesis at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued, enabling you to make a meaningful difference to people''s lives.We are seeking a highly organised and detail-oriented Workforce Scheduler to join our team with the Home Care business unit. This role is critical in ensuring the efficient and effective rostering of client services across our home care network. You will play a key part in delivering personalised, integrated, and high-quality care by aligning staff skills with client needs and preferences.Full-Time Fixed Term (12 months) role: Monday to Friday Flexible base locationIn your new role, you will:Manage accurate and timely rostering of services to meet client needs and organisational standardsAct as the first point of contact for care staff regarding rostering requirementsEnsure compliance with aged care standards, funding requirements, WHS, and enterprise agreementsCollaborate with clients, their support networks, and care coordinators to uphold client choice and dignityMonitor KPIs related to travel time, missed services, and labour hireProvide training and support on rostering systems and processesParticipate in audits and continuous improvement initiativesOur expectations are you will have:Experience with rostering systems and database management we use AlayCareStrong computer literacy, including Microsoft Office and ability to learn new systemsKnowledge of EBAs, penalty rates, and scheduling across multiple sitesExcellent communication, negotiation, and problem-solving skillsThe ability to work independently and as part of a team in a fast-paced environmentCommitment to person-centred care and respect for diversityAn empathetic nature and have patience, particularly when dealing with our senior clientsBenefits of working with RSL LifeCare:Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and moreStaff discounts across 700 select retail stores through Maxxia RewardsFitness PassportLeave Loading: 17.5% pay top up on paid leavePlus, you''ll be working with a supportive team who are genuinely committed to our seniors and veterans wellbeingOur commitment to diversity: We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.LocationSt Leonards