Job Title

Our Company Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world Your Role We are looking for an energetic and results-driven Telesales & Customer Care Specialist who will play a key role in increasing our profitability and sales revenue by delivering an outstanding luxury sales experience.In this role, you will be responsible for selling Technogym products and services while providing a premium, personalized customer experience. You will understand customers'' needs and aspirations and propose tailored solutions that best match their goals.You will manage all inquiries from new and existing customers and proactively follow up on leads generated through marketing campaigns, building strong and engaging interactions via phone, email, and chat.WhatWeOffer7 extra Wellness Days per year1BirthdayLeavedayinyourbirthdaymonthAccesstoourEmployeeAssistanceProgram(EAP)withpaidtherapysessions$100monthlyreimbursementforgymmembershiporaClassPassmembership Your ImpactEnsure the achievement of quarterly inside sales targets.Carry out lead generation activities aimed at expanding the customer base.Manage inbound calls for both B2B and B2C customers, delivering a premium sales experience by understanding customer needs and proposing the most suitable solutions to ensure high customer satisfaction.Conduct outbound calls to generate new business opportunities and qualify prospects.Support the field sales team by scheduling customer visits and appointments.Maintain and nurture the CRM database, ensuring all information is accurate and up to date.Collect, analyze, and share relevant market feedback with internal departments.Oversee the entire process from order placement to installation, ensuring customer satisfaction and identifying opportunities to upsell additional products or services. About You Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You are a driven and consultative salesperson with excellent communication skills and strong teamwork.What you should bring:2-3 years'' experience in telesales or another sales/customer service roleBachelor''s Degree, ideally with business development experienceExcellent (phone) sales techniques and communication, interpersonal skillsExperience in working in a team in sales-oriented environmentsOutstanding negotiation skills with the ability to resolve issues and address complaints and doubtsLong term customer relationship approachAbility to identify process improvementsFluency in EnglishKnowledge of CRM managementInterest in and passion for technological evolution and innovationKnowledge of Salesforce would be a plus Technogym is an Equal Opportunities Employer We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true