Join Moomoo as a Retail Store AssociateReady to change the way Australians invest?At Moomoo, you''re not just joining a leading global investment platform; you''re becoming part of a lively, purpose-driven team that believes smarter investing should be accessible to all. With more than27 million users worldwideand a strong local presence, we''re shaking up wealth-techand we want you on our journeyWhat You''ll DoAs ourRetail Store Associate, you''ll be the friendly face that welcomes clients into our experiential storehelping them get started, guiding them through our platform, and making sure their investing experience is smooth and enjoyable. If connecting with people and making financial concepts simple sounds exciting, this is your chance to shine in a fast-growing industry.Your Day-to-Day: Welcome and assist new clientswith account opening and app navigation. Answer basic questionsand help clients feel confident using Moomoo''s innovative features. Support marketing events and workshopsbe part of the buzz around our newest campaigns. Work with your teamto keep store operations on track and clients happy. Help with documentation and compliance,always keeping client information safe. Assist sales effortsby following up on leads and supporting client acquisition goals. RequirementsAbout You12 years'' experience in customer service, preferbally financial advice, or retail investment services Basic knowledge of financial markets and trading platforms People-focused:great communicator (English; Mandarin/Cantonese a plus) Organised, detail-oriented, and comfortable with multitasking Willing to work rotating shifts, including weekends and holidays Tech-savvy and keen to learn new digital tools Customer-first problem solver who''s always ready to help BenefitsPerks & Benefits Growth:Work for a leader in digital brokerage, with unlimited career opportunities Competitive rewards:Market-driven salary and performance bonuses that reflect your impact Coverage:Comprehensive insurance for you and your family Culture:A fun, diverse workplace with frequent team events and celebrations Surprises in store:More benefits revealed as you progress through the hiring process
Job Title
Retail Store Associate