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If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for usMust have a commercial mindset, with experience owning budgetsDrive transformation - Make your mark in a transforming technology landscape at Bega GroupHybrid | Port Melbourne (3 days onsite)Head of IT Operations and Technical ServicesJoin Bega Group as we modernise and reshape our technology landscape. This transformation is designed to better enable teams across our iconic Australian organisation and set us up for the future.As Head of IT Operations and Technical Services, you will own the performance and evolution of our hybrid cloud and on-premises infrastructure. You will lift operational maturity, drive continuous improvement across IT service delivery, and play a key role in building a technology function that strengthens partnership, clarity, and shared success.Working closely with a supportive CIO, you will lead a capable and engaged team while contributing to a culture that genuinely values continuous improvement, empowerment, open collaboration and thoughtful leadership, all supported by the flexibility of our hybrid working model.Key ResponsibilitiesOwn day-to-day IT operations across IT and OT infrastructure, networks, cloud services and the service desk, ensuring stability, performance and service excellence against agreed levelsLead operational transformation and uplift activities as the IT function undergoes structural and process change, including modernisation of platforms, tools and ways of workingSet strategic direction for infrastructure and service platforms, enterprise technology standards and operational governance to ensure we achieve full lifecycle value and securityManage strategic relationships with business leaders, vendors and partners, ensuring alignment on priorities, delivery and continuous improvementBuild a high-performance team culture focused on accountability, continuous improvement, innovation and genuine care for people and wellbeingAbout YouA strategic and hands-on IT operations leader with 10+ year''s experience managing complex infrastructure environments and leading multi-discipline teamsSkilled in driving operational excellence, ITSM maturity and process discipline, with deep knowledge across servers, networks, cloud platforms, monitoring and security operationsExperienced in major incident leadership, resilience and recovery, and in transforming operational performance through discipline, automation and simplificationConfidently engaging senior stakeholders and business leaders, translating technical complexity into clear business language and making sound decisions under pressureMotivated by people, culture and creating an environment where teams feel safe, supported and empowered to do their best workBega Group Story Bega Group is home to many trusted and iconic food and beverage brands. Whether it''s VEGEMITE on toast, a Big M on the go or a Zooper Dooper on a hot day - you''ve probably grown up enjoying the iconic products we proudly manufacture every day.Our growth story of becoming a successful ASX 200 listed company with an annual turnover in excess of $3 billion and approximately 4,000 employees, is made possible by our dedicated workforce who live and breathe our values every day. We have a strong regional focus and proudly support the communities where we work, live and play. At the Bega Group, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive. Come and be a part of our success story as we continue to build The Great Australian Food Company through creating Great Food for a Better FutureLife at Bega GroupCompany culture and our values are very important to us. From flexible working arrangements and regular social catch ups, we''re committed to fostering a supportive and agile work environment for our team.Join a dedicated, forward-thinking and innovative cultureGrow with us, through opportunities for career development and progressionContribute by giving back to your community through charities we partner withAccess to mental and physical health programs through our wellbeing portal and programsEnjoy excellent employee benefits, including flexible working, purchased leave options and salary continuance insuranceApplications will close Monday 23rd February, 2026At Bega Group, diversity and inclusion is a business priority, we want everyone to be themselves regardless of their background, religion, sexual orientation, age or gender so we can truly reflect the customers and communities that we serve. No matter how you identify, we encourage talented people from all backgrounds, abilities, and identities to apply to work at the Bega Group.We will accept applications from all people with the right to live and work in Australia.