Job Title

Matthews Australasia Pty LtdMatthews Australasia is a market leader in product identification, traceability, and software solutions, delivering innovative printers, labellers, and integrated systems that keep customer production lines running smoothly. We''re currently seeking a hands-on Field Service & Installation Technician with genuine customer-first mindset and a strong mechanical aptitude to join our service team.About the roleThis is a field-based role where you''ll install, service, and maintain specialised equipment at customer sites. You''ll enjoy variety, autonomy, and direct interaction with customers while troubleshooting and resolving technical issues.Key responsibilitiesService, and maintain Matthews equipmentDiagnose and repair mechanical faultsPerform preventative and corrective maintenanceProvide professional on-site and phone support communication to customersInstall and commission new equipmentTrain customer operators on equipment useComplete service reports and job documentation accuratelyManage tools, spare parts, and vehicle stockWork safely in line with WHS requirementsParticipate in an on-call roster as requiredWhat we''re looking forStrong mechanical aptitude and hands-on troubleshooting skillsExcellent customer service and communication skillsAbility to work autonomously and manage your time effectivelyWillingness to learn new technology and systemsComfortable working across different customer sitesCurrent Australian driver''s licenceWhat we offerFull product and systems trainingCompany vehicle, tools, and phoneSupportive team cultureVariety and long-term career opportunitiesCompetitive salary packageIf you''re mechanically minded, enjoy problem-solving, and take pride in delivering great customer service,we''d love to hear from you.Apply now Location Silverwater, New South Wales (Remote) Employment Type Full-Time Minimum Experience Mid-level