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Introduction About Us:Auxus is supported by over 33 years of property industry service experience as a member of the Glad Group.The Auxus team hold an unrivalled expertise of the total customer experience and work in partnership with tenants and building owners to deliver service excellence at every step of the journey.At Auxus, we take pride in Creating Lasting Impressions Every Day, delivering excellence in customer service. Our clientsknow everything is taken careof, effortlessly and with care.Description We are looking for a customer focused individual to join our growing premium Concierge team at Auxus. We have multiple opportunities available both full time and casual across our portfolio. Premium concierge roles, with outstanding work place environment and team culture. The concierge role encompasses a range of positions across full-time, casual and part-time teams within both government and commercial environments. Our Auxus Concierge team are responsible for delivering consistent, high-quality service while supporting the day-to-day operation of each workplace. The role requires a strong foundation in hospitality, clear and confident communication, and effective administrative capability, with flexibility to adapt to the unique requirements of different sites, clients, and service models.When on site, you will be the central point of contact for employees and visitors, providing assistance, information and support while maintaining a professional and welcoming atmosphere. Snapshot of your day:Deliver outstanding customer service by greeting and assisting employees and visitors Provide registration support and issues access passes for visitors and permanent employees Providing adhoc support as required by the business operations Respond to email enquiries and phone calls in timely mannerMail management and advising customers of any parcel deliveriesProvide meeting room supports and ensure meeting rooms are ready for use & in excellent conditions at all timesComplete daily walkthrough of workspace, report any maintenance and cleaning issues Monitor levels of stationary and kitchen supplies, restocking when requiredProvie backfill support for Access cards team & virtual concierge when required You may be required to travel to different sites within Melbourne CBD to provide backfill support to our teams Key points 1) Mon-Fri, CBD Locations 2) Excellent career and development opportunities 3) Employee recognition and well-being program Skills And Experiences About you:Strong reception, front office, hospitality/customer service experience in previous rolesProfessional written and verbal communication skills Passion for people and customer service Attention to detailsWorks well under pressure and ability to multitask Proficient computer skills including Microsoft OutlookTeam playerFlexibilityWhy join Auxus?Auxus is a proud Equal Opportunity Employer and Champion of genuine action towards Reconciliation. We know that our workplace benefits from diversity and we seek to increase and maintain representation of all people across our workforce. Our aim is to make employment with Auxus accessible for all people, including targeted programs for Aboriginal and Torres Strait Islanders.As an employee of Auxus, you will be supported by: Ongoing training and developmentCareer progression opportunitiesExclusive employee rewards and recognition programEmployee Assistance ProgramSupportive work environment Sponsored study program with certificate To be eligible for this role you will need to have full working rights in Australia (students welcome), a valid police check, and a first aid certificate is preferable.If you are interested in becoming a part of the Auxus team and meet the above criteria, please apply by submitting your resume.