Job Title

Be a part of sharing special places and shaping lasting memories with Australia''s leading experiential tourism business.About UsCruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at two islands, one airport and two mainland ports.Cruise Whitsundays also operates Australia''s first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef. From our cruises and sailing adventures to our world-renowned underwater accommodation, there''s no better way to experience the Whitsundays, and you won''t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good oneAbout Journey BeyondAustralia''s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Indigenous Tourism Australia.About The RoleWe are seeking a dedicated and enthusiastic Hospitality Attendant with a passion for exceptional service and teamwork to join us on a casual basis. Based in the Port of Airlie Terminal, the Hospitality Attendant plays a vital role in the day-to-day operations of the Cruise Caf. Preparing, presenting and maintaining food displays to a high standard.Key responsibilities include, but are not limited to:Delivering exceptional guest experiences and consistent serviceAdherence of operational procedures and Work Health and Safety requirementsEnsuring that the terminal''s tables, chairs and balcony area always remain clean and tidyAbout You The ideal candidate will create a welcoming atmosphere at the Cruise Caf, demonstrating a positive attitude and attention to detail. You will be able to work in a fast-paced environment and possess creative problem-solving skills, along with a high level of adaptability, persistence, and resilience.To be successful in this role, you will possess:Strong interpersonal and communication skillsA natural ability to collaborate effectively as part of a teamA commitment to continuous improvement and learningHigh attention to detail and a strong standard of deliveryA personal dedication to providing excellent customer serviceAdvanced technical skills in coffee preparation and a solid understanding of the coffee industryRequirementsSITHFAB021 QLD Responsible Service of Alcohol (Mandatory)Exceptional barista skills and certifications is highly desirableBasic food handling experienceBenefitsGenerous discounts on Journey Beyond travel and experiences An attractive salary and positive work environment Study Assistance Policy A career with opportunities for progression, transfers, and secondmentsEmployee Referral Policy Parental Leave programPurchased Leave policyPrivate Health discounts Employee Assistance Program Discounts on Journey Beyond merchandise Discounts at the Cruise Caf & BarDiscounts at the bar on board vesselsFree public transportSalary sacrifice remote area benefitsApplications will be reviewed and progressed as they are received, so don''t wait, apply now