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Job Details EMPLOYMENT TYPE - Ongoing Full timeLOCATION - ACTAFP BAND & SALARY- Band 05 ($103, $111,861.00)JOB REFERENCE NUMBER This advertisement is to fill current vacancies and create a merit list for future ongoing or non-ongoing vacancies arising over the next 12 months. Did you know? The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia.We recognise your contribution to our workforce and offer generous remuneration and conditions including:Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down4 extra days of mandatory rest leave per year18 days of paid personal leave per yearGenerous superannuation of 15.4%18 weeks paid Parental Leave for Primary Caregiver (and 11weeks for Secondary Caregiver) + additional unpaid leave entitlements for up until 24 months from the child''s date of birth or placementGenerous salaries and incremental salary progression governed by the AFP Enterprise AgreementFlexible and hybrid working arrangement that provides work/life balanceHealth & wellbeing services with a focus on early intervention, education and preventionAccess to ongoing training and professional development opportunities What is the role? As the Team Member SAP Admin, Help & Support, you will support your Team Leader to deliver customer driven support to the broader AFP in relation to the SAP system including,HR, Finance, security and workflow related system queries, issues and improvements, aswell as contributing to core outcomes. What will you do?You will work with a dynamic, multi skilled team which delivers high quality support for all stakeholders of SAP.Deliver high quality SAP support for all stakeholders as tier one help and support across the SAP landscape including ESS, HR and FI queriesReview SAP security roles and the provisioning of user accessWorkflow management, including problem solving, redirecting and terminating of workflowAttend workshops and provide SME input on new systems and/or improvementsProvide end user SAP training One on one and whole team training, demonstrate atAFP Induction sessions. Essential RequirementsYou must be an Australian Citizen at the time of application.A Negative Vetting 1 (Secret) security clearance or the ability to obtain one.Demonstrated functional SAP knowledge and experience in relevant modulesIntermediate to high level of Microsoft Office skills, in particular Microsoft ExcelStrong customer service to guide toward solutions Additional InformationThis role is an AFP Band 5 level roleThis role is based in ACT and applicants must be located in ACT or relocate at own expense Selection CriteriaOrganising your work, making sound decisions and achieving outcomesCommunicating and working effectively with other peopleApplying technical knowledge, expertise and skills Application Please submit the following documents via our Jobs portal prior to the closing date and time:Resume/CV -This will form the basis for determining your suitability against the position requirements and give the panel a clear outline of your current knowledge and qualifications along with previous experiences. Please include your work history, responsibilities and achievements.Applicant pitch (maximumtwo pages). Ensure your pitch tells us why you are the best fit for the role, with examples that demonstrate your capabilities addressing the selection criteria, role requirements and work level standardsfor the role.Only complete applications will be considered.Please review and ensure the uploaded documents are correct for this application after submitting your application. Employment Suitability Should you successfully progress from the application stage all applicants must:Complete an Employment Suitability Questionnaire (ESQ)and provide a traffic history check and proof of Australian citizenship. This aids in the assessment of your character and your ability to comply with the AFP''s professional standards both in an official and private capacity. Please review our AFP Character Standards to ensure that you meet our requirements before you submit your application. Applicants will not receive feedback if they are unsuccessful at this gateway. Have your fingerprints taken if an offer of employment is made. Undertake mandatory drug testing for illicit drugs. This sample could include; urine, saliva or hair. Satisfactorily undertake a security clearance to the level specified for the position. Recruitment Process Applicants who have demonstrated their suitability for employment through their resume and application, may be asked to complete additional assessments or activities to determine suitability for the role. This may also include a formal interview. Using the relevantAFP work level standards as a guide, you may be asked a range of questions to demonstrate your skills and abilities. These could include behavioural based scenario questions. Read our guides for applicants to find out how to prepare for your interview. Commitment to Diversity & Inclusion At the AFP we value the different perspectives, approaches and lived experiences of our people, and recognise that our collective intelligence and diversity is what makes us stronger. As such, we encourage applications from people from all walks of life, including people from culturally and linguistically diverse backgrounds, First Nations people, women, the LGBTQIA+ community and people with disability. Contacts and Closing Information Contact Officer:Jacqui Courtney,Contact Officer Phone:NA, Contact Officer Email:Applications Close:11:59pm (AEDT) 11/02/2026To view other employment opportunities, please visit our career site.