Number of Positions Available: ABOUT USThe Salvation Army is a Christian movement and one of Australia''s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here providing support, safety, community, and opportunity. About the roleThe Salvation Army''s Family Violence Stream is seeking a compassionate and motivated Family Support Worker to join the Karratha Women and Children''s Centre (KWCC). KWCC provides crisis accommodation and support to women, children and young people experiencing family and domestic violence and other crises. This casual position offers a variety of day, afternoon and waking night shifts. Pay is in accordance with the SCHADS Level 3 Award.In this role, you will help create a safe, welcoming and empowering environment by supporting clients with case plan goals, assisting with daytoday operations, and ensuring the centre runs smoothly. Applicants who bring strong cultural awareness and sensitivity, particularly Aboriginal women, are strongly encouraged to apply.Responsibilities include reception and phone support, preparing units for new intakes, facilitating activities, maintaining accurate client records, and providing practical assistance to women, children and young people accessing the service.How you will make an impactProviding a warm and responsive first point of contact for clientsAddressing immediate needs and supporting engagement with case planningAssisting clients to access internal and external support servicesContributing to individual and group activities and ensuring clear communication across shiftsIdentifying risks and escalating concerns to senior staffParticipating in team meetings, supervision, training and reflective practiceSupporting daily operations including preparing units, maintaining shared spaces, transporting clients, and managing phone calls and visitorsHelping maintain a safe, organised and welcoming environment aligned with TSA valuesWhat you will bringExperience in a community services settingQualification in Community Services or a related field (preferred but not essential)You will work with many Aboriginal women and families, where understanding cultural needs including women''s business and culturally sensitive practices is essential.Strong time-management skills and the ability to work both autonomously and within a teamConfidence using computer systems and maintaining accurate recordsIntegrity and resilienceAbility to build respectful, supportive relationships with clientsWA Driving LicenseFirst Aid Certificate (or willingness to obtain)What we offerNFP salary packaging benefits (up to $15,900 tax-free) and Entertainment Benefit ($2,650 tax-free)Flexible working arrangementsEmployee Assistance Program confidential counselling serviceFinancial, retail and lifestyle discountsDiscounted health and fitness programs through Fitness PassportUp to 8 weeks of leave per year through our purchase leave schemeGenerous parental leave (12 weeks)Up to 5 days paid leave per year to support a TSA program or activityA supportive, inclusive culture with passionate and dedicated team membersThe opportunity to make a meaningful difference through your contribution to family and domestic violence servicesHow to applyIf you are ready to support women, children and young people experiencing crisis and contribute to a safe, empowering environment, we would love to hear from you. Please submit your application, including a resume and cover letter, outlining your suitability for the role.The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.We value Integrity, Compassion, Respect, Diversity, and Collaboration
Job Title
Family Support Worker