Job Title

The Department of Customer Service(DCS)is looking foran experiencedCyberSecurityAnalystto join ourcyber securityteamBenefitsDelivering operational cyber security capabilities to defend and protect critical government data and information.Temporary opportunity until end of August 2026Salary range:$113,574 - $125,720 +super,commensuratewith experience. Sydney or Regionalworking opportunities.About UsDCSis transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adoptingnew technologiesto make government work better.DCSis a service provider and regulator, focusing on delivering first-class customer service, digitaltransformationand regulatory reform to create better outcomes for the people of NSW.This is an exciting opportunity to join ourCISO teamand be at the forefront of protecting and defendingcritical technologies and data.Your responsibilities will include:Contributing to the management and maintenance ofvarioussecurityplatformsand environmentsincluding Web Application Firewalls,Airlock Digital,ProxiesandMicrosoft DefenderIdentifying, recommending, and implementingimprovements to maximize the effectiveness and coverage of security tools. Investigating and responding to incidents and tasks promptly. Collaboratingwith cross-functional teams to ensure adherence to security best practices. Working collaboratively with key internal and external stakeholders and teams tomonitor, detect,respondand remediate cyber security incidents Remainingcurrentwithcyber securitytechnology,practicesand key threatsto provideinformed decision making and minimisecyber security incidentsAbout you:Technically minded with an ability to tackle complex problems in a fast-paced environment.Experience in cyber security,technologyor a related field. Experience managing Web Application Firewalls, Proxies, Cloud Security Posturemanagement tools, Data Loss Prevention, EndpointProtectionand/or AWS Cloud Securitywould be well regarded. A collaborative team player who can work with technical and non-technical teams to ensure the effective response to cyber security and operational technology incidents Passionate,keenand motivated to uplift and develop techniques, tactics,proceduresand processes to ensure the delivery of highly effective security capabilitiesIf you want to be part of this forward thinking, innovative teamthat thrive in challenging the status quo, we would love to hear from youWhat we need from you:To start your journey towards becomingone ofourCyberSecurityAnalysts, please click on the link below and attach your resume (max4pages) and cover letter (max 2 pages).In your cover letter pleaseshareyour motivation for applyingforthis position andyour relevant skills.Salary Grade 7/8, with the base salary for this role startingat $113,574 base plus superannuationClick Here to access the Role Description. For enquiries relating to recruitment pleasecontact Sandy Anderson via Visit theCapability Application Toolto prepare for the recruitment process by accessingpractice application and interview questions based on the focus capabilitieslisted in the role description. Closing Date: Friday 13th February 2026 @10amCareers at Department of Customer ServiceA career at the Department of Customer Service (DCS) givesyou the opportunity to help improve government services and be part of reform thatbenefits people across NSW. We arefocused on delivering excellent customer service, digital transformation, andregulatory reform. Come join us and influence the future of our great state.Belong in our diverse and inclusiveworkplace Thestrength of our workforce lies in its diversity and embracing difference, whilethe key to our success is leveraging the contributions of employees withdifferent backgrounds and perspectives.You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process. If you have any support or access needs that mayrequire adjustments to allow you to fully participate in this selection process(including an alternate format of the application form) please contact or For more information, please visitInformation on some of the different types of disabilities Information on adjustments available for the recruitment process