Job Title

Now''s the time to set your sights even higher onthe future you and the future career you deserve.Your role as a Customer Advisor puts you in the driver''s seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals.Whetheryou''reassistingcustomers with transactions, educating them about our onlineplatformsor recommending products and services that best suit their needs,you''llvalue how it feels to make a difference in people''s lives.In this dynamic and high-impact role,you''llmake your mark by:Exploring customers'' needs through in-depth conversations to help them achieve their financial goals and collaborating with different specialists within the branchKeeping up with constant change.You''llsupport our customers with their digital literacy and online banking needs as we continue to innovate our offeringsBeing the face of the branch and customer service. Become our customer''s go-to person for anything from processing transactions, handling cash, investigatingqueriesorassistingwith paperwork, all while keeping risk considerations at the forefrontEmbracing an attitude of lifelong learning. Bring your brilliant mind, andwe''llhelp you take your career to the next level with on-the-job training and external development opportunitiesBuilding connections. A role at Bendigo Bank means supporting our customers, givingbackand making our communities a better place while having some fun along the wayThis is a permanent, part-time positionlocatedin Benalla. The roster is 45 hours per fortnight, 3 days per week. The roster details are: Wednesday, Thursday & Friday 08:45am to 05:15pm.Whatyou''llbring to the roleTo succeed in this role,you''llconsistently deliver exceptional customer service.We''dlove you to have:Experience in customer service environment and the ability to achieve targetsStrong attention to detail to ensure secure,accuratetransactions with a risk mindsetConfidence to communicate with new and existing customers face to face and over the phoneEagerness to understand and share what makes our bank differentA knack for teamwork -mateshipis crucial for us to work together and achieve our goalsExperience in the banking and finance industry is a plus but certainly not essentialWe''remakingbetter,bigger. Andwe''llget there with you.Thinkyou''reour newest Customer Advisor? Apply nowAs an internal candidate youare required tonotify your immediate leader before applying for a new careeropportunity andwill be asked to confirm this whensubmittingyour application.If you have any concerns about this requirement or would like to discuss the position in more detail, please reach out to the contact listed below for a confidential conversation:Name: Jenny Lee Title:Branch Manager Email: Phone: For more information, check out theapplication process for internal candidatespage and the position descriptionPosition Description - Customer Please note- once you havesubmittedyourapplicationyou will receive an email to complete aPymetricsonline gaming assessment. Please check your junk folder if the email is not received within 30 minutes.We believe a diverse workforce supported by an inclusive culture is central to our success, andwe''reall about recruiting the best people, regardless of gender, age, disability, religion, sexualorientationor cultural background. To ensure that you feel supported and are set up for success, pleasedon''thesitate to reach out if you require any adjustments to the application or interview processes.You can find out more about our retail banking roles here -and interviews maycommenceprior to closing date.We are committed to responding to all candidates, regardless of the outcome of your application.