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Job Title


Medical Receptionist/Administration


Company : Parramatta Medical Clinic


Location : Westmead NSW, Australia


Created : 2026-02-02


Job Type : Full Time


Job Description

We are a newly launched GP medical centre seeking a competent and reliable Medical Receptionist to join our growing team.This role is suited to someone with at least 1 year of experience working in a general practice, who is comfortable using Best Practice software and has exposure to Workers Compensation and CTP administrative processes.As an early team member, you will play an important role in establishing efficient front-desk, billing, and insurer-related workflows.Key ResponsibilitiesFront desk reception, patient check-in, and appointment scheduling using Best Practice softwareManaging phone enquiries and correspondence with patients, insurers, employers, and allied health providersWorkers Compensation and CTP administration, including:Managing claim details and insurer communicationsUploading and tracking certificates, reports, and invoicesFollowing up outstanding invoices and chasing payments from insurersLiaising with case managers and rehab providersBilling, invoicing, Medicare processing, and accurate data entryMaintaining accurate patient and claim recordsGeneral administrative support to doctors and practice managementEssential RequirementsMinimum 1 year experience as a medical receptionist in a general practiceWorking proficiency with Best Practice Practice Management Software (PMS)Experience or working knowledge of Workers Compensation and CTP workflowsConfidence communicating with insurers and following up outstanding accountsStrong organisational skills and attention to detailProfessional phone manner and clear written communication skillsAbility to work independently in a busy clinical environmentReliability, discretion, and a patient-focused approachHighly RegardedExperience dealing with NSW insurers (e.g. EML, Allianz, QBE, etc.)Prior involvement in billing, invoicing and especially chasing outstanding invoicesExperience working in a new or growing medical practiceWhat We OfferCompetitive hourly rate commensurate with experienceOpportunity to be part of a newly launched GP medical centreSupportive, professional working environmentStable role with scope for growth as the practice expands, including taking on the position of practice manager.How to ApplyPlease apply with your resume and a brief cover letter outlining:Your experience working in a general practiceYour experience using Best Practice softwareAny experience with Workers Compensation and CTP administrationPlease also provide contact details for two professional referees, ideally from a current or recent general practice or healthcare setting.Email: Message with your name for a confidential discussion with the practice principal.Job Type: Full-timePay: $35.00 $45.00 per hourExpected hours: 32 40 per weekWork Location: In person