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INSPIRED BY CURIOSITY. UNITED BY PURPOSE. COMMITTED TO YOU.Vacancy Number: 226Position Title: Food and Beverage AttendantEmployment Type: CasualFTE / Hours: Up to 38 hours per week, subject to operational requirementsDepartment: Integrated ServicesLocation: Multi-Campus (as directed by the Manager)Award / Agreement: Melbourne Polytechnic Academic and Professional Staff Agreement 2023 (PACCT)Classification Level: PACCT 2.3- Hourly Rate: $35.31Applications Close: Wednesday 11 February 2026Job SummaryProvide exceptional front of house service across Melbourne Polytechnic cafs and support occasional venue bookings to deliver a seamless, high-quality customer experience across multiple campuses, primarily during Monday to Friday daytime operations.Why You''ll Love Working HereMelbourne Polytechnic has delivered hands-on, future-focused education for more than 110 years. Our people play a vital role in supporting students, industries and communities across Victoria.In this role, you''ll enjoy:Meaningful work that supports education, training, innovation and student successA supportive and collaborative team environmentFlexible work arrangements, where applicableExposure to diverse programs, systems and continuous improvement initiativesA values-driven organisation committed to inclusion, wellbeing and qualityAbout the RoleReporting to the Manager, Integrated Services, this role is ideal for someonewho thrives in a fast-paced customer-facing environment, enjoys working collaboratively, and takes pride in delivering high-quality caf and event service. You will work across multiple Melbourne Polytechnic campuses, contributing to positive, professional experiences for all caf patrons and venue hire clients.This position involves barista service, general caf operations, food and beverage service, and occasional support with venue setup and pack-down. Flexibility, professionalism, and a commitment to customer satisfaction are keyWhat You''ll DoDeliver exceptional, professional customer service to caf patrons and venue hire guests.Prepare and serve high-quality barista-made coffee.Provide food and beverage service in caf operations and venue bookings.Follow established service schedules and instructions to meet customer requirements.Receive, store, and manage goods safely in line with stock control procedures.Maintain up-to-date knowledge of menu offerings, including dietary considerations.Clear and reset tables promptly to maintain clean, organised, hygienic service areas.Communicate professionally with customers, kitchen staff, team members, and other departments.Support customer enquiries, resolving issues promptly and courteously.Contribute to a positive, team-oriented environment with flexibility across shifts and campuses.Comply with organisational policies, food safety, hygiene, and safe food-handling procedures.Uphold Responsible Service of Alcohol (RSA) requirements in licenced venues.Assist with venue hire setup/pack-down, including table arrangements, AV needs, and catering stations.What You''ll BringEssentialResponsible Service of Alcohol (RSA) MandatoryFood Handling Certificate MandatoryPrevious experience in a caf, restaurant, or similar customer service roleProven ability to deliver excellent customer service in a busy environmentStrong barista skills and ability to prepare basic food itemsAbility to work flexibly across a varied casual "call-in" roster, primarily Monday to Friday daytime shiftsDemonstrated teamwork experienceDesirableExperience in event catering or venue-based food and beverage serviceExperience working across multi-site operationsKnowledge of dietary requirements and safe food-handling practicesQualifications & Mandatory ChecksAppointment to this position is subject to meeting the qualification requirements (where applicable) and the successful completion of all mandatory employment checks.QualificationsTo be considered for this role, applicants must hold relevant qualifications and/or equivalent experience aligned to the requirements of the role, as outlined in the Position Description.RSA CertificateFood Handling CertificateMandatory ChecksAppointment to this position is subject to the successful completion of all mandatory employment checks.You must hold, or be eligible to obtain:A valid Victorian Working with Children Check (Employee)A National Police CheckAny other role-specific employment, regulatory or safety checks required for the positionHow To Applythrough Melbourne Polytechnic''s careers portal. You will be able to view the full Position Description and upload your documents online.Please ensure you:Complete all pre-screening questionsUpload your CV and a brief cover letter (maximum 2 pages) outlining how your skills and experience align with the roleFile Requirements:Maximum file size: 2MB per documentPreferred format: PDF (Word .doc or .docx accepted)Avoid special characters in file names (e.g. @ # % *)What Happens NextOur selection process may include:An interview (in person or via Microsoft Teams)Reference checksEmployment and qualification verificationWe aim to provide a respectful and timely recruitment experience for all applicants.Questions?For further information, please contact the Recruitment Team via Diversity and InclusionMelbourne Polytechnic is an equal opportunity and child-safe employer. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people from diverse cultural backgrounds, and people of all gender identities.Recruitment AgenciesMelbourne Polytechnic manages all recruitment directly. We do not accept unsolicited applications from agencies unless engaged through the State Purchasing Contract and with prior written approval.