Job Title

Location: Sydney, NSWIndustry: HospitalityJob Type: Full-TimeSalary: AED 70,000 AED 80,000 per yearJob SummaryIIQAF Group is seeking a professional and customer-focused Receptionist to join our hospitality operations team in Sydney. The Receptionist will serve as the first point of contact for guests, clients, and visitors, providing excellent service, handling inquiries, and supporting daily administrative tasks.This role is ideal for candidates with experience in hotel front desk operations, hospitality administration, and guest services.Key ResponsibilitiesGreet and assist guests, visitors, and clients in a professional mannerHandle check-ins, check-outs, reservations, and bookings efficientlyAnswer phone calls, respond to emails, and manage correspondenceMaintain guest records, reports, and administrative documentationCoordinate with housekeeping, F&B, and other hospitality departmentsResolve guest inquiries and complaints promptly and courteouslyAssist with scheduling, office management, and administrative support tasksEnsure the reception area is clean, welcoming, and organizedRequired Skills & QualificationsProven experience as a Receptionist, Front Desk Officer, or Guest Service AgentBackground in hospitality, hotel, or customer service industryExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesProfessional appearance and friendly demeanorProficiency in MS Office and hospitality management systems (PMS)Ability to work flexible hours, including weekends and holidaysPreferred QualificationsExperience in high-volume hotels, resorts, or corporate hospitality settingsKnowledge of booking software, POS, and CRM toolsMultilingual skills (English required; Arabic or other languages are an advantage)Why Join IIQAF GroupCompetitive annual salary: AED 70,000 AED 80,000Stable full-time role in Sydney''s hospitality industryOpportunity to work with a prestigious hotel and service brandSupportive, professional team environmentCareer growth and training opportunities