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Job Title


Senior Product Engineer (Amanda)


Company : NSW Department of Customer Service


Location : Sydney, Australia


Created : 2026-02-02


Job Type : Full Time


Job Description

Join to apply for the Senior Product Engineer (Amanda) role at NSW Department of Customer ServiceContinue with Google Continue with Google3 days ago Be among the first 25 applicantsJoin to apply for the Senior Product Engineer (Amanda) role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Base pay rangeA$125,693.00/yr - A$138,510.00/yrClerk Grade: DCS Clerk Grade 09/10 ($125,693 to $138,510 base salary per annum + superannuation and annual leave loading)Employment Type: Temporary full-time opportunity until 1st Jul 2026 (potential for extension)Location: Flexible/hybrid working arrangements available across NSW, with some travel to Sydney metro locations required from time to time (negotiable)The opportunityWe are now inviting applications for the opportunity of Senior Product Engineer for Government Technology Platforms, within Digital NSW as it transforms to become the state''s trusted partner to enable accessible and secure digital platforms and services for the citizens and business of NSW.In this role, you will lead the build and deployment of high-quality, reliable, reusable and maintainable ICT / Digital systems and/or networks to support the delivery of strategic objectives for the Organisation and/or partner agencies.Day to day responsibilitiesAttending agile ceremonies such as stand-ups, sprint planning, sprint review to provide overview and insights on working being delivered as a part of a multi-disciplinary Product TeamParticipate in code reviews to ensure high-quality code is delivered across the engineer chapter, ensuring reuseable and scalable code is producedDeliver and execute on delivery of code that support the delivery of All of Government products and servicesWhat you will bring to this roleExtensive experience in end-to-end product development, ensuring high-quality delivery through the build, release, maintenance, and enhancement of thoroughly tested and optimised features.Expertise in providing specialist advice to enhance solution design and collaborating with cross-functional teams to deliver valuable software aligned with the organization''s ICT/Digital strategyExperience in design and iterative testing of products/systems to ensure compliance with standards, enhancing code quality and reducing operational riskExperience in enhancing developer practices to drive high performance in ICT/Digital product and system development, while managing technology changes to optimise outcomes in line with organisational and government priorities.Experience in optimising system requirements for enhanced efficiency, security, and customer-oriented ICT/Digital capabilities, while coaching engineers to deliver high-quality, compliant services and a positive customer experience.Advanced experience (4 years +) with SQL queries, SQL programming (database procedures/functions), and database developmentExperience with systems integration, APIs (Web services, RESTful, SOAP, / Java scripting experience highly desirable but not essentialAmanda experience highly desirable but not essentialExperience with version control systems (e.g., Git, GitHub, GitLab, SVN) including managing repositories, branching strategies, and conducting code reviews.Solution design including creation of detailed design documentation and presentations to GovernanceGuidance and mentorship to junior product engineers, fostering their growth and enhancing team productivityProactive engagement with stakeholders to refine business requirements and acceptance criteria, driving alignment with project goalsCommunication of technical concepts to non-technical stakeholders in a clear and relatable manner, ensuring shared understanding of project objectivesPerforming Proof of Concepts for feasibility of solutionsAI StatementThe NSW Government is committed to ensuring the safe, ethical, and responsible deployment of AI across NSW. Please review the NSW Government Generative AI basic guidance here embraces the use of AI to enhance productivity and creativity. In the Assignment to Role process, AI tools should be used solely for drafting and planning purposes, final submitted applications need to be your own work and reflective of your personal experience.Salary Grade 09/10, with the base salary for this role starting at $125,693 base plus superannuationClick Here to access the Role Description.For enquiries relating to recruitment please contact Swathy Mohan via [email protected] enquiries about the role, please contact Vanita Suman via [email protected] the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.Closing Date: 09:59 am, 04 Jul 2025Careers at Department of Customer ServiceA career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.Belong in our diverse and inclusive workplaceThe strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.For more information, please visitInformation on some of the different types of disabilitiesInformation on adjustments available for the recruitment processSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesInformation ServicesReferrals increase your chances of interviewing at NSW Department of Customer Service by 2xSign in to set job alerts for Senior Product Engineer roles.Continue with Google Continue with GoogleContinue with Google Continue with GoogleSenior Product Manager, Account Integrity, Trust & SafetySenior Manager, Data Product Management ApplicationSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 month agoEngineering Manager (full-stack) - Product Analytics (Remote ANZ)Sydney, New South Wales, Australia 4 days agoSenior Product Manager - FBA Placement, Marketplace Recruitment & DevSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 days agoSenior Product Implementation Specialist (Senior Manager)Sydney, New South Wales, Australia 17 hours agoSydney, New South Wales, Australia 2 weeks agoSenior Product/Program Manager, Customer Returns & Recommerce, After Market Services, Australia TeamSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, AustraliaA$160,000.00-A$190,000.006 days agoSydney, New South Wales, Australia 6 days agoSenior Manager Line 1 Risk, Business Bank Product, Transformation & BOQ SpecialistPyrmont, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 19 minutes agoSenior Product/Program Manager, Customer Returns & Recommerce, After Market Services, Australia TeamRegulatory Product Compliance & Risk Senior Manager - AU/NZSydney, New South Wales, Australia 2 weeks agoSenior Manager Product Marketing Sky News AustraliaSurry Hills, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 days agoSenior Software Engineer - Global Payroll PlatformSydney, New South Wales, Australia 4 days agoKurnell, New South Wales, AustraliaA$115,000.00-A$125,000.001 week agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoBankstown, New South Wales, Australia A$85,000 - A$110,000 5 days agoSydney Olympic Park, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 2 weeks agoBelrose, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSenior / Principal Mechanical Engineer - DamsSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia A$110,266 - A$122,058 3 days agoWere unlocking community knowledge in a new way. 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