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Job Title


Medical Administration Officer/Receptionist


Company : Icon Group


Location : Brisbane, Queensland


Created : 2026-02-02


Job Type : Full Time


Job Description

Overview Administration Officer / Medical Receptionist Icon Cancer Centre, St Vincents Northside. Fast-paced medical administration role within a friendly and supportive team at our brand-new cancer centre in Chermside. Permanent Part Time (4 days/week, Monday to Friday). What Youll Be Doing Greeting patients and assisting with personal detail collection and data entry Scheduling appointments with care and precision Handling phone enquiries with professionalism and empathy Processing patient billing, including Medicare and Private Health claims Tracking and supporting each patients administrative care journey Managing and maintaining accurate patient records Assisting our WHS Officers and committees with their responsibilities Living and promoting Icons values in everything you do About You Youre an experienced Medical Receptionist or Administrator who thrives in a fast-paced, patient-focused environment. You bring a positive attitude, strong attention to detail, and a genuine passion for helping others. If you''re someone who takes pride in delivering outstanding customer service and enjoys being part of a collaborative team, wed love to hear from you. What Youll Bring Previous experience in a medical or healthcare setting (highly desirable) Familiarity with Medicare, DVA and Private Health Insurance processes Strong organisational and time management skills Clear and confident communication both written and verbal Competence in Microsoft Word and Excel A commitment to excellent client service Basic understanding of medical terminology About Icon Icon Group is Australia''s largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom. Icon is built on a mission to deliver the best care possible to as many people as possible, as close to home as possible. The group covers medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver integrated cancer care. With more than 3500 team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and 70+ pharmacies, Icon delivers world-leading care. For more information visit and follow Icon Group on LinkedIn at Want to learn more about our Greenslopes Centre? Benefits Career-Enhancing Training: Access dedicated, industry-recognized training courses to boost your career. Competitive Remuneration & Professional Development: Structured career pathway and competitive pay. Rewards & Recognition: Valued rewards program recognizing your hard work. Exclusive Discounts & Cashback: Save on hundreds of brands with our Ignite app. Flexible Work Arrangements: Hybrid options, compressed work weeks, varying start-finish times. Novated Lease Options: Vehicle financing through our partner RemServ. Paid Parental Leave: Paid parental leave as a permanent employee. Wellness Support: Resources to balance psychological and physical health. Global Opportunities: International opportunities as part of Icons expansion. Middleton Scholarship Program: Internal scholarship to support professional development. Icon Group celebrates diversity and is committed to an inclusive workplace. We encourage applications from all diverse backgrounds. Icon Group is committed to managing the risk of transmission of specified vaccine-preventable diseases (VPDs) including COVID-19. Some roles may require evidence of vaccination or not susceptible to specified VPDs. #J-18808-Ljbffr