Job Title

Full-time | Hybrid | $72,100 + generous NFP salary packagingMake a meaningful impact every day by supporting older people to live independently at home. Royal Freemasons is seeking a motivated and positive Client Coordinator to join our wellestablished Home Care Team and help deliver exceptional, personcentred services across the community.The OpportunityWe''re looking for an energetic and committed Client Coordinator to join our vibrant Community Services Team. In this role, you''ll be a key contributor to our Home Care program, ensuring older adults receive highquality support tailored to their needs, preferences and goals.You''ll work on a rotating roster between 7am and 5pm, Monday to Friday, with the flexibility to work from home part of the week. Your primary base will be our Moubray Street office in Melbourne.Key ResponsibilitiesDeliver exceptional customer serviceCoordinate rosters that reflect client needs and preferencesBuild strong relationships with clients, families, care staff and external providersComplete general administrative tasks (invoicing, mailouts, documentation)Promote Royal Freemasons as a trusted provider of choiceEssential Skills & ExperienceExcellent communication and customer service skillsStrong problemsolving ability and a proactive, "cando" attitudeHigh computer literacy and the ability to learn new systems quicklyAbility to work both independently and collaborativelyStrong organisation, attention to detail and reliabilityConfidence managing competing prioritiesWillingness to participate in a monthly oncall rotationSolid understanding of Community Aged CareHighly regarded: Rostering or scheduling experience, familiarity with systems such as eCase PHC, the ability to speak a second language, and relevant qualifications such as a Certificate in Community Aged Care.Why Work With UsSupportive, friendly team that values your ideas and contributionsSalary packaging up to $15,900 plus $2,650 for meals and entertainmentCareer development opportunities across a respected NFP with services throughout VictoriaSafe, smokefree workplace with vaccination programsCompliance RequirementsAll employees must hold a valid NDIS Worker Screening Check, including an Australian Federal Police Check. As an NDISapproved provider, Royal Freemasons requires all staff, contractors, labourhire personnel and volunteers to meet this requirement before commencing.Aged care workers are also encouraged to maintain uptodate COVID19 and influenza vaccinations. Proof of COVID19 vaccination is required prior to starting in the role.Apply NowIf you''re passionate about supporting older people to live independently and want to be part of a supportive, valuesdriven organisation, we''d love to hear from you.Submit your application today and take the next step in a rewarding career with Royal Freemasons.