Thrive with usThink banking is all about numbers? Think again.At Credit Union SA, we''re all about people first- our members and their families, the communities we serve, and you. Who are our Members? They are the people that trust us with their banking needs, and when they join us as a member, they become part of our Thriving community.For more than 60 years, we''ve delivered a fairer, smarter and more human alternative to traditional banks. A customer-owned banking organisation run by its members, for its members, with the purpose of helping South Australians thrive. At every stage of life, we see South Australians, because we''re here too.Our success is thanks to every one of our team members and the diverse thinking, collaboration and innovation they bring. That''s why we''re committed to creating a welcoming, inclusive workplace where everyone feels comfortable, valued and empowered to reach their full potential.Want to make your contribution count with an innovative, purpose-driven organisation that supports you to thrive? Join us asMember Relationship Consultantand experience the Credit Union SA difference. This position is PPT - 5 hours a day Monday to Friday.Your opportunityAs our valued Member Relationship Consultant, you will be relied upon toprovideand deliver exceptional service. Your role will be to assist members with their banking needs, from handling inquiries and resolving issues to offering personalised support that ensures a positive and memorable banking experience. This role is not just about fulfilling tasks; it''s about creating moments of delight for our members and making a real difference in their lives.Your knack for connecting with people and your passion for providing top-notch service will be key. Even if you don''t have a background in banking, we can teach you those skills. What we need is your enthusiasm, your great attitude, and your dedication to creating exceptional experiences for our members.Your contribution will be critical in driving the delivery of exceptional member experiences that align with our organisational purpose and values. Join us and thrive in a role where no two days are the same, and your impact is felt by the entire community.In this high-impact role, you will enable us to continue to make a positive impact on our members and South Australian communities by: Provide an exceptional standard of member service leveraging your excellentcommunication and listening skills in alignment with our brand and values Proactively develop and maintain a strong knowledge of products, services,processes and digital systems provided by Credit Union SA Establish and enhance relationships with existing and potential to identifyopportunities to meet members'' needs Collaborating with other departments to ensure seamless service delivery andaddress any issues promptly. Participating in a positive and inclusive team culture that aligns with our values. Ensuring compliance with legislative and Credit Union SA requirements.For more information or a copy of the full position description please contactZee KonjevicWhat you''ll bringTo succeed in this role, you will have: Positive, proactive and results focused attitude and behaviour High level of energy and enthusiasm, with a passion for excellence Ability to create and build member relationships through curiosity and rapportbuilding ensuring needs are identified and met Flexibility to work Monday to Saturday rosterMonday to Friday - 8am 8pm, and Saturday 8am 2pm. A positive, proactive and results-driven mindset with a high level of personalaccountability Be tech savvy and have experience in providing exceptional service, banking wouldbe desired, but not essential as support and training is provided.Why Credit Union SA?At Credit Union SA, we channel the profits we generate back to our members and our communities. It''s a purpose that inspires our people each day. And when you join us, you''ll find we''re just as committed to ensuring you have the opportunities and support you need to thrive in all areas of your life.Here are some of the benefits you''ll enjoy at Credit Union SA: Take time out to fill your cup with four Thrive Days a year and a paid day off tocelebrate your birthday. Learn, grow and progress your career with online training, internal and externaldevelopment opportunities, study assistance, paid study leave, and assistance forprofessional membership fees. Stay fit and healthy with access to our free on-site gym, wellbeing program andannual flu shots. Be rewarded for your outstanding contributions with our CEO Awards, ServiceAwards and Milestone Recognition. Need extra support? Our Employee Assistance Program provides you and yourfamily with free professional counselling whenever you need it. Make your pay go further with salary-sacrificing options and discounts on healthinsurance, general insurance, financial planning and loan products.Are you ready to thrive?Join Credit Union SA to make a positive impact on South Australians and your career.To apply for this role, please send your cover letter and resume in Microsoft Word or PDF format via SEEK.Applications close Sunday 6th February 2026.We are actively looking to fill this role and reserve the right to shortlist and interview applicants whilst this advertisement is open so encourage you to submit your application at your earliest opportunity. We appreciate the time and effort an application takes, which is why we aim to respond to every applicant, regardless of the outcome.Credit Union SA is an equal opportunity employer that welcomes and values the unique contributions of all people. We strongly encourage applications from people of all backgrounds, cultures, perspectives and experiences. We also support candidate requests for adjustment to accommodate disability or injury to ensure everyone can equitably participate in the selection process, so don''t hesitate to ask if you need any support.
Job Title
Member Relationship Consultant