Job Title

Komatsu Forklifts Australia promote, sell, hire and service the full range of Komatsu forklifts with niche products to ensure that we have the right solution for our customer''s needs.The Opportunity: We''re on the lookout for a motivated and organised individual to join our growing team in Maddington, WA. In this fast-paced role, you''ll be the key link between our customers and operationsmanaging equipment hire, coordinating deliveries, and supporting sales. If you thrive in a hands-on, customer-focused environment and enjoy keeping things running smoothly, wed love to hear from you!Roster / Hours:Monday to Friday / 8 AM to 4 PMThe Role:Customer Enquiries: Handle inbound calls, emails, and walk-ins from customers wanting to rent or buy equipment or services.Invoicing: Process hire contracts or sales orders, and issue invoices.Scheduling & Logistics: Coordinate the delivery, pickup, and return of hire equipmentoften working with drivers and warehouse teams.Stock Availability: Check equipment availability, ensure items are ready to go (clean, tested, maintained).Sales Support: Assist the sales team with pricing, stock details, and follow-ups with clients.Administration: Maintain hire/sales records, contracts, reports, and customer databases (e.g., in CRM systems).Customer Service: Resolve issues or delays and provide ongoing support throughout the hire or sales process.Qualification, Requirements & SkillsExperience in a similar roleStrong communication and organisationAbility to multitask and prioritiseBasic sales and negotiation understandingKnowledge of equipment or industry (e.g., construction, events)Competent with systems like CRM or hire management softwareThe Benefits of Working with Komatsu Forklifts:Discounted private health coverKomatsu and Me - Health & Wellbeing benefitsDiscounted Electronics (Lenovo, Dell, Apple, MS Office)Motor Vehicle discounts with selected brandsSelected travel, accommodation & car hire discountsCompany-funded Income Protection Insurance (with AMP Super)Work in a diverse environment with high working StandardsDynamic team environment with opportunities for advancementTraining and developmentOpportunities to relocate nationally #J-18808-Ljbffr