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Your potential has a place here with TTECs award-winning employment experience. As a Sales Representative in support of Qantas working in Gosford, Australia, youll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Australia says it all! What Youll Do Areyouresults-focused and love to help others? Do you have a passionfor maximizingsales opportunities? In this role,youlluse your needs-based sales approach effectively, recommending client products that match each members lifestyle and requirements. Focused on educating the customer on their current product(s),youllalsoidentifyand capitalize on all other sale opportunities for products that may pair well with their current products and future needs. Whetheritsgetting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile,youllbe the difference between their customer experience being just average or an exceptional one. Youll report to the Sales Manager. Youll contribute to the success of the customer experience as well as the overall success of the team. During a Typical Day, Youll Liaise with tour operators, operations departments, hotels,and otherorganisationswhererequired Maintain a comprehensive knowledge of the Hotels & Holidayproducts,pricingand operators Accurately process bookings in thecomputerisedreservations system and undertake any associated administration tasks Delivering exceptional service in ordertosell flights, accommodation, cruises, tours and related travel over the phone, Chatand via email Bring your strong product and brand knowledge, goal setting experience, and passion to negotiate and close a sale, handleobjectionsand rebuttals during customer interactions What You Bring to the Role One year or more sales experience in a similar field. Experience supporting flight, hotel, and holiday booking processes would be beneficial Experience in B2B and B2C environment preferred Self-starter and results-oriented Ability to manage communications and full lifecycle sales in an omnichannel communication environment, which could include outbound sales,emailand chat Flexibility to work rotating shifts that could include weekdays 9am to 8pm and Saturdays 9am to 2pm Hybrid working model Work remotely after completing classroom training & on thejob learning on Site in Gosford What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career growth and continuous learning opportunities for aspiring minds Competitive salary of $65k base + superannuation The opportunity to work in a hybrid working environment And yes... performance bonus opportunities and most of the benefits you''d expect and maybe a few that might pleasantly surprise you lik e Achievable commissions and performance-based bonuses Potential to earn frequent flyer points and program benefits, such as discounted hotels Tenure reward payments at your anniversary About TTEC Our business is about making customers happy. Thats all we do. Since 1982, weve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the worlds leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vista points and allows every individual to bring value to the table in their own unique way. #J-18808-Ljbffr