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Overview Ready to take the next step in your career? Join Australias leading frozen yogurt brand and unlock exciting opportunities for growth and development! As a Venue General Manager , you will be the heartbeat of the store, creating a fun, energetic environment while keeping operations running smoothly. From delighting customers to leading and developing your team, youll set the tone for everything that makes Yo-Chi special. Responsibilities Lead by example to deliver amazing customer experiences Keep the venue sparkling clean, efficient, and full of good vibes Oversee inventory management and stock control Ensure health & safety standards are always met Recruit, train, and motivate an engaged, high-performing team Manage KPIs including labour, COGs, and P&L performance Qualifications A confident leader with retail or hospitality experience (QSR experience a plus!) A people-first person who loves building teams and connecting with customers Positive, proactive, and always ready to jump in where needed Organised, adaptable, and focused on continuous improvement Why Yo-Chi? Growth Opportunities - were expanding fast, and so can your career Flexible Rosters - day and night shifts available Awesome People - join a diverse, friendly team thats all about good vibes Happiness Hub - access our exclusive hub anytime Free Yo-Chi - yes, every shift! Community & Culture - be part of something that brings people together Join the Yo-Chi Fam Ready to lead one of our buzzing venues? Apply now and take the next step in your leadership journey. Want to see the Yo-Chi spirit in action? Visit our website, check out @iloveyochi, or drop by a venue to experience the good vibes yourself! Applicants must have valid Australian working rights to be considered. #J-18808-Ljbffr