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OverviewBuild Relationships, Drive Results, Enjoy the Journey!Build meaningful connections work closely with clients, colleagues, and communities to create lasting relationships built on trust and collaboration.Drive real outcomes take ownership of your portfolio and deliver results that make a tangible difference for the people and properties you support.Enjoy the ride be part of a vibrant, supportive team that celebrates success, embraces challenges, and makes every day at work rewarding and fun.Your Opportunity to Lead with ImpactAre you a Strata or Owners Corporation Manager ready to take your career to the next level? Or perhaps you''re a strata assistant looking to develop your career in strata. We are looking for an OC Manager to join us here at Smarter Communities, one of Australia''s leading community management companies, where your expertise, professionalism and customer service excellence will be valued and appreciated.With a customer connect team managing general enquiries, a customer operations team providing specialist support and a national R&M team backing you up, you''ll be free to focus on what you do bestbuilding strong client relationships and delivering exceptional service.What You''ll Be DoingLike the conductor of an orchestra, you will:Manage a diverse portfolio of properties and be the go-to contact for owners, tenants, and contractorsDeliver a standout customer experience and foster long-term client relationshipsProvide interpretations of bylaws and strata legislation to stakeholdersAddress correspondence from owners, tenants and contractorsCollaborate with our Repairs & Maintenance team to coordinate quotes and work ordersPrepare and facilitate AGMs, EGMs, and Committee Meetingsagendas, budgets, minutesManage Client retention (including 1st level complaints, overseeing problems, and providing guidance)Oversee financials and ensure compliance across your portfolioIdentify opportunities for continuous improvement and innovationWhat You''ll BringA current driver''s licence and access to a vehicleRelevant State licensing (if required)Solid knowledge of strata/body corporate legislation and best practicesExcellent communication and stakeholder management skillsStrong attention to detail and time managementA collaborative, empathetic mindset and a passion for helping others growA proactive, solutions-focused approach and a desire to keep learningWhy You''ll Love Working HereHybrid working model with flexibilityOngoing training and career developmentWellbeing perks like birthday leave and the option to purchase extra leaveSchedule B commission programA supportive team that wants to see you succeed.About Smarter CommunitiesSmarter Communities is one of Australia''s largest privately owned community management companies. We manage over $30 billion in property across NSW, QLD, SA, and VIC. Our mission is simple: deliver smart solutions to create better lifestyles for people living and investing in our communities.What You Need To Do NowIf this role sounds like the right fit for you, click the ''Apply'' button now. #J-18808-Ljbffr