Job Title

Location: SYD Duty FreePosted on: 13 January 2026ABOUT LOTTE DUTY FREELotte Duty Free is one of the world''s leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more!Headquartered in South Korea, Lotte Duty Free is a household name, synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner.Oceania, the region to which Australia belongs, hosts three locations: Melbourne Airport, Brisbane Airport, and the Sydney Downtown Store.ABOUT THE OPPORTUNITYWe are currently seeking an energetic and enthusiastic Sales Advisor with experience with Souvenirs to join our Sydney Downtown Store located in Market St.You will be working in a customercentric environment with a friendly and diverse team.YOUR DUTIES WILL INCLUDEEngage customers with a friendly and approachable mannerProvide a high level of customer servicePromote benefits of products to generate sales and achieve set KPI''sProcess sales via the cash registerInform passengers of the conditions relating to their purchases e.g. customs requirementsKnow and understand the product rangeBe aware of, and adhere to, Airport security emergency and health and safety proceduresABOUT YOUCash handling in a fastpaced environmentProven experience of operating a point of sale (POS) systemA reasonable level of physical fitness, as some manual handling/heavy lifting will be involvedExcellent customer service and communication skillsDemonstrated ability to work well and effectively as part of a team and individuallyAbility to speak fluent Mandarin (preferred)WHY JOIN LOTTE DUTY FREEAccess to sales management incentive programTeam Discount ProgramUniform ProvidedEmployee Assistance Program and Health initiativesPrivate Health Insurance DiscountLotte New Employee Induction & Safety Leagues ProgramLongterm Career & Professional Development OpportunitiesRecognition of Service Awards ($ Gift Cards)Safe, Diverse & Inclusive Work Environment with a Supportive CultureDETAILS OF THE ROLELocation: Sydney Downtown Store - Market St.Full time position - 76 hours per fortnight2 weeks rotating roster and availability to work a flexible schedule, including weekends and public holidaysIt is essential to have your own form of reliable transport due to the early/late hours of work.To apply for this role you must be 18 years old with Full Time Working Rights in Australia.Unfortunately we are not able to accept Student Visa or Working Holiday Visa applications.To work with Lotte Duty Free, you must hold a current Australian or International Passport.Please note that all Lotte Duty Free employees are required to have Customs and Police Clearance process.If this excites you, we want to meet you! #J-18808-Ljbffr