Job Title

OverviewBe a part of sharing special places and shaping lasting memories with Australias leading experiential tourism business.About UsOur Rail Division, previously known as Great Southern Rail ("GSR") operates Australias iconic rail journeys, The Ghan, Indian Pacific, The Overland and Great Southern.There are very few global journeys considered national treasures, but our trains are, without question, iconic Australian experiences. From the moment our guests (and potentially you!) step aboard these legendary trains, you can feel it a spirit of adventure and a sense of something very special about to unfold.About Journey BeyondAustralias leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo and New Zealand coach tour specialist Grand Pacific Tours.About the roleJourney Beyond, a national business focused on bringing Australias most unique experiences to life, is currently seeking a Housekeeping Attendant to join their team on The Ghan, one of Australias most luxurious rail journeys. As a Housekeeping Attendant, you will be responsible for ensuring the cleanliness and presentation of guest cabins and communal areas, creating a comfortable and inviting environment for guests to relax in. You will be part of a team dedicated to providing exceptional service and unforgettable experiences for guests traveling on this iconic journey.ResponsibilitiesReporting to the Terminal Manager, some of your tasks will include:Clean and maintain the assigned number of cabins and communal areas to the highest standardEnsure all guest amenities are fully stocked and replenishedPrioritize and complete daily tasks on time and efficientlyReport any maintenance issues or damage to the relevant departmentDemonstrate excellent customer service skills, responding to any guest queries or requests promptly and professionallyAssist, where required, with set-up semi-weekly dinner functionsUphold company policies and procedures in relation to housekeeping and safetyContribute to the overall success of The Ghan by actively participating in team meetings and seeking to continuously improve the guest experience.RequirementsPrevious experience in housekeeping, ideally within a hospitality or travel environmentStrong attention to detail and ability to follow specific instructionsExcellent time management skills and ability to prioritize tasks effectivelyGood communication skills and ability to work well within a teamThe physical ability to perform cleaning tasks, including bending, lifting, and standing for extended periods of timeA positive, can-do attitude and commitment to providing exceptional customer serviceFull and unrestricted drivers license (H Endorsement preferred but not necessary)This position will require you to be on your feet for long periods of time and primarily outdoors. To be successful in this position you will have a keen eye for detail and quality of presentation and be able to operate calmly under time pressure. Ability to safely adhere to protocols when engaged in manual handling and operation of equipment.This is your opportunity to be part of a business with a passionate focus on continuous improvement and high-quality customer service.Shifts and Hours include, but are not limited to:March & NovemberMonday: 1:00pm - 4:30pmThursday: 9:00am - 6:00pmApril - OctoberMonday: 1:00pm - 4:30pmThursday: 9:00am 6:00pmSunday: 11:00am 3:00pmWhat We OfferGeneral discounts on Journey Beyond travel and experiencesAn attractive salaryStudy Assistance PolicyA career with opportunities for progression, transfers, and secondmentsEmployee Referral PolicyPrivate Health discountsEmployee Assistance ProgramDiscounts on Journey Beyond merchandiseHow to ApplyIf you are interested in this role, click ''apply now'' to forward an up-to-date copy of your CV.Your Rail Journey starts here!Apply now. Join us! #J-18808-Ljbffr