Job Title

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.Care to join the team?We have a full-time opportunity for a Patient Bookings Officer to join our team based within our Auchenflower, The Wesley Medical Centre. You''ll be responsible for the scheduling and booking of patient appointments. This is a rewarding role and a crucial link between patient''s and clinical staff.More specifically, you will:Booking and confirming patients for Planning CT, Treatment, Nursing Review, Procedures and Consultations;Sound knowledge of all Oncology booking and treatment procedures;Promotion of an efficient, compassionate service to all patients, while maintaining a good working relationship with all staff members;Liaising with both internal and external support staff i.e. Imaging departments CNCs;Accurate and timely data entry into medical record system Mosaiq;Maintaining appointment diaries and taking initiative to ensure sessions are fully booked;Incoming call management, timely response to messages and answering of callsParticipate in the identification and implementation of service improvement initiatives;We''re interested in hearing from people who have:Demonstrated ability in an administrative role within a busy, customer focussed environment, medical preferred.Handle and resolve urgent matters and time critical medical appointmentsStrong organisation and communication skills, with the ability to liaise with both internal and external stakeholders.Proven experience to work effectively both independently and in a team environment.Ability to use clinical administration systems, as well as Microsoft Office softwareCollaborative approach in working with the wider Administration team and other internal customers, in line with the organisations values.Flexible approach to workBenefits of joining our team:Internal career development opportunitiesExcellent work/life balance with no night shifts, no late shifts, no weekend work and no public holiday work.Ongoing opportunities for professional development to keep up to date with current clinical practices in a rapidly developing organisation.Work in a collaborative and friendly environment delivering outstanding outpatient care.Fast-paced, challenging role with one of the most influential healthcare providers.Access to employee benefits including fitness passport, wellbeing gateway app, BUPA rewards, Qantas Club Membership discountAll employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling.About GenesisCareBy joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.GenesisCare is an Equal Opportunity Employer.