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Direct Care Services Administration Assistant Meals, Maintenance and ModificationsFull-time positionPermanent/ongoingGenerous salary packaging benefits availableFriendly and diverse team who take pride in excellent quality of careBased in Broadford with travel to other sites as requiredJoin Our Team at Omnia Community HealthFrom 1 January 2026, Sunbury and Cobaw Community Health and Nexus Primary Health have merged to form a new, unified not-for-profit community health organisation, Omnia Community Health. This decision followed an extensive exploration process that confirmed the merger will improve access to safe, high-quality, and sustainable health and community services across the Hume, Macedon Ranges, Mitchell, Murrindindi and Strathbogie local government areas. The new organisation will bring together the deep community connections, shared values and specialist expertise of both entities. Services will span general practice, allied health, disability support, mental health, early childhood, family services, aged care and community wellbeing, delivered from sites in Broadford, Kinglake, Kyneton, Romsey, Seymour, Sunbury and Wallan, with additional outreach into surrounding.About the RoleThe Direct Care Services Administration Assistant provides customer service, administrative and scheduling support for in-home services under HACC, CHSP, NDIS and brokerage arrangements. The role supports rostering meals, modifications and maintenance services, communicating with clients and other stakeholders, record keeping, data entry and service coordination, helping to ensure timely, client focused and compliant service delivery.Key Duties and ResponsibilitiesCoordinate meals, maintenance and modification services for clients and contractorsLiaise with clients, families and contractors regarding service detailsProvide clear communication with clients and contractorsDistribute documentation related to service deliveryMaintain data management systems and prepare client correspondenceUpdate portal information in a timely mannerParticipate actively in a team based approach to service coordinationEnsure administrative tasks are completed on time and to a high standardIdentify and respond to family violence risks in line with the MARAM frameworkUndertake other duties as directedTo be successful in this position, you will require:Experience in administration and/or client servicesProficiency in relevant systems (e.g. Trakcare, City Manager, My Aged Care) and Microsoft OfficeExperience supporting service access for diverse and vulnerable populationsMust hold current National Criminal History Check, NDIS Worker Screening check and valid Working with Children CheckMust hold current Victorian Drivers LicenceBenefits and PerksOur benefits enhance everyday wellbeing and encourage you to take time to make a difference in the community:Generous salary packaging and flexible working arrangements. In addition to your salary and superannuation, youll also receive 17.5% leave loading and access to the full $15,900 salary packaging benefits plus up to $2,650 meals and entertainment packaging benefitsSupervision embedded and valued within the team and support with your professional developmentThe option to access purchased leaveFree professional counselling from our world class employee assistance programAccess to the Fitness Passport program (subsidised access to selected gyms across Victoria) and organisational-led employee wellbeing initiatives such as virtual challenges and all-staff development dayFor a confidential discussion, please contact Tanya Christie, Direct Care Services Manager on 0429 891 824, or email [email protected] .How to ApplyAs an employer, we are all about building a diverse and inclusive team where everyone feels welcome. We will best serve our local community if we are representative, which is why we encourage applications from people of all backgrounds, identities, abilities and experiences. If there is anything we can do to make the recruitment process more accessible for you, just let us know at [email protected] . We are here to help.To be considered for this role, your application must include a cover letter, resume, including three referees, and responses to the key selection criteria in the position description, which need to be submitted via email to: [email protected] .Important Note: Please submit your application via email, as applications received through the Apply Now button on SEEK may not be considered.Applications close via email by 5pm on Friday 13 February 2026. #J-18808-Ljbffr