OverviewAbout Veolia. Create positive change. Be a champion of Environmental Sustainability. Join Veolia, a global leader with 170+ years of experience across 40+ countries and 220,000 employees worldwide.The OpportunityJoin our Network Services team in Rocklea, 4106 as the vital link between customers, field crews, and stakeholders. You''ll manage customer enquiries, support work planning and scheduling, ensure data quality, and provide administrative support for our essential wastewater infrastructure programs.Whats On OfferSupportive culture focused on safety, development & wellbeingFlexible working arrangements with hybrid options availableCareer growth with a global environmental leaderWhat Youll Be Responsible ForHandle customer enquiries via phone and email about Veolia worksCoordinate access requirements with stakeholders and residentsAssist in planning and scheduling works, reviewing job recordsConduct data quality checks and maintain accurate recordsPrepare customer notifications and distribute information lettersProvide administrative support including meeting preparation and documentationLiaise with internal teams and external stakeholders on operational mattersWhat Youll Need To Be SuccessfulExperience in customer service and data quality assuranceExceptional attention to detail and data entry skillsStrong written and verbal communication abilitiesWhy Veolia? BenefitsAt Veolia, we support our people both at work and beyond. Enjoy a comprehensive range of benefits designed to help you thrive, including:Generous paid parental leave and paid volunteer daysFlexible and hybrid working arrangementsSuperannuation contributions on unpaid parental leaveFitness Passport and discounted health insuranceEmployee Assistance Program (Thrive) for you and your familyCar allowances, novated leasing, and vehicle discountsBonus and referral programs, plus employee share planOngoing professional development and clear career pathwaysVeolia is committed to ensuring every employee returns home safely every day under our Always Safe Charter.Join a team that values your wellbeing, growth, and contributionwhile making a real impact on the environment and our communities.Fairness, Diversity & InclusionVeolia is committed to a diverse, equitable, and inclusive workplace. We welcome applications from all backgrounds and provide a safe, supportive environment. If you need adjustments during recruitment, please let us know.Veolia conducts fair, ethical, and transparent recruitment based on merit. Candidates with personal or professional ties to Veolia or related third parties (suppliers, customers, partners, competitors) must disclose this information. #J-18808-Ljbffr
Job Title
Customer Service and Planning Coordinator