Job Title

Career Opportunities: Payment Technologies & Security Manager (2370)Do you want to do work that really matters? Help us end avoidable blindnessb>Full time, fixed term 2-year contract, based In Sydney (Flexible work from home arrangements available)Closing Date: Thursday the 19th of February 2026ABOUT THE FRED HOLLOWS FOUNDATIONThe Foundation is an international development organisation working to prevent blindness and restore sight. We continue to carry on the legacy of Professor Fred Hollows, who believed every person had the right to quality eye care, no matter where they live. The Foundation has grown to work Africa, South Asia, Southeast Asia, the Middle East and the Pacific, as well as Australia. The Foundation has restored sight to more than 3 million people worldwide. We have an ambitious five-year strategic plan that aims to take us even closer to realising our vision of a world in which no person is needlessly blind or vision impaired and Indigenous Australians exercise their right to sight and good health.THE OPPORTUNITYThe Payments for stabilising and strengthening donor payment operations and technologies following a major transformation. The role provides end-to-end oversight and governance, ensuring payment platforms and integrations are secure, compliant, well-configured and effectively supported; owns payment provider contracts and relationships to ensure performance; and leads the global architecture of payment technologies to ensure the needs of key stakeholders including Public Affairs, Finance, IT, Donations & Database (D&D) and Digital teams are coordinated and met.KEY RESPONSIBILITIESOwn and govern The Foundations end-to-end payments ecosystem across CRM, digital platforms, payment gateways, and providers, approving and overseeing changes with appropriate design review and risk assessment in Australia and in The Foundations international markets including Hong Kong, Singapore, the US, UK/Europe and Kenya.Stabilise and support day-to-day payment operations across all donation and payment channels, including one-off and recurring donations, direct debits, card payments, IVR and call centre payments.Act as lead and subject matter expert for all donation payment processing channels, contracts, technologies, and security across the organisation, resolving payment-related issues and improving operational reliability.Ensure payment configurations align with finance, and IT security / privacy and data protection requirements, supporting security-by-design, internal and external audits, fraud prevention, investigations and compliance activities.Act as the primary point of contact for payment-related components of the CRM, digital platform, payment gateway, orchestration platform and IVR solution, supporting stable integrations and onboarding of new payment options.Partner closely with Public Affairs, Finance, IT, D&D and Digital teams to support payment channels, manage contracts and payment vendor relationships, resolve issues, and align processes.Proactively identify and mitigate payment-related and other risks arising from platforms, data, vendors or configurations, contributing to future planning and continuous improvement.WHAT YOULL NEED TO SUCCEEDRelevant tertiary qualification in technology, finance or business.End to end payments domain expertise (online/digital, payment gateways, B2C)Payment platform configuration and managementRisk based, security, and compliance managementStakeholder engagement, Vendor management and a relational leadership approach to influence outcomesLeading and implementing secure, compliant payment operations in a complex environment.Experience in payments, financial services, or high-volume digital transaction environments.Negotiating and partnering with payment providers, banks and fundraising platforms.Managing PCI DSS compliance and fraud prevention activities.Working across diverse teams and cultures within the not-for-profit or financial services sector.How we recognise your contributionThrough our internal programs and employee benefits we aim to create an environment where you will feel supported and empowered. Whether your focus is on continuous learning, professional development or finding an environment which enables you to thrive while balancing family or personal commitments, we have a range of programs in place to support you. Including:Generous salary packaging, we provide access to not-for-profit salary packaging options, which will increase your take home pay.Flexible work environment, we focus on output, not hours and enable you to prioritise your health and wellbeingGenerous leave allowancesPlease apply directly using the "Apply" button. Your application should include a CV and, preferably, a cover letter that outlines your interest in the role and addresses the key criteria listed in the Key Responsibilities, and What you need to succeed sections of the advertisement.Applications Close: Thursday the 19th of February 2026Aboriginal and Torres Strait Islander people are encouraged to apply for this position.To protect the rights of children and community partners in all areas where we work, the Foundation reserves the right to conduct police checks, and other screening procedures to ensure we maintain and promote a childsafe environment, as well as to protect The Foundations reputation and values. In addition, the Foundation reserves the right to verify qualifications and credentials of applicants as part of our recruitment and screening processes.We will not be accepting CVs via agencies for this role. #J-18808-Ljbffr