Job Title

Clinical Care Partner Support at Home ProgramCare Management | Client Engagement | Meaningful ImpactAre you a care professional who believes that exceptional care starts with genuine human connection?Do you thrive in a role where client relationships, personal impact, and professional growth go hand in hand?Were seeking a Clinical Care Partner to join our close-knit, family-style organisation a team united by one purpose: helping older Australians live safely, independently, and with dignity in their own homes.This isnt just care coordination. Its a role for someone who sees opportunity in every conversation, values long-term relationships, and blends compassion with commercial awareness to deliver outstanding outcomes.About the RoleAs a Clinical Care Partner under the Support at Home Program, you will manage and coordinate person-centred care that promotes independence, wellness, and reablement. Working within a rights-based, culturally safe framework, you will collaborate closely with participants, families, clinicians, and service providers to design and evolve care that truly reflects each individuals goals and circumstances.Youll also contribute to business growth through exceptional client engagement, proactive identification of needs, and strong stakeholder relationships ensuring participants feel supported, understood, and confident in their care journey.Key Responsibilities Care Planning & CoordinationDevelop tailored care plans within 28 days, aligned with assessments, Support Plans, and funding approvalsTranslate participant goals, cultural needs, risks, and assistive technology/home modification requirements into practical supportsManage quarterly budgets transparently, educating participants and familiesClinical CollaborationWork within a team-based model, escalating complex clinical needs to qualified colleaguesSupport advanced care planning, end-of-life pathways, and complex care deliveryEnsure clinical guidance informs care plans and service deliveryPathway CoordinationRestorative Care: Drive short-term reablement goals and discharge planningAssistive Technology/Home Modifications: Guide safe, effective useClient Engagement & GrowthBuild trusted, long-term relationships with participants and familiesIdentify evolving needs and opportunities for additional or adjusted supportsAct as an ambassador for the organisation through service excellenceConduct regular check-ins and proactive risk monitoringSupport reassessments and Support Plan Reviews via My Aged CareAdvocate for participant rights, access, and choiceDocumentation & ComplianceMaintain high-quality, outcome-focused recordsEnsure compliance with Support at Home requirements and Aged Care Quality StandardsWhat Were Looking For Essential:Diploma-level qualification in Community Services, Aged Care, Case Management, or equivalent experienceProven experience in care coordination or case management (aged care, health, or disability)Strong knowledge of Home Care Packages / Support at Home ProgramExcellent communication, empathy, and cultural competenceConfidence interpreting clinical guidance and escalating appropriatelyGrowth mindset with a genuine interest in client engagement and service expansionPolice Check or NDIS Worker Screening CheckHighly Desirable:Masters Degree in Social WorkExperience with dementia, complex ageing, or palliative careTraining in trauma-informed care, cultural safety, or restorative practiceFamiliarity with My Aged Care and digital case management systemsWhy Join Us?Supportive, family-style culture connected, values-driven, and collaborativeEveryone works toward the same mission, with no silosA role where relationships matter as much as complianceOpportunity to influence service growth and participant outcomesProfessional respect, autonomy, and genuine collaborationMeaningful work that makes a difference every dayReady to Make an Impact?If youre a care professional who combines compassion with strategic thinking, and you want to grow with an organisation that truly values people and clients wed love to hear from you.For a private and confidential chat, contact Stephen Piry on 0449 922 825 or email [email protected] a job alert for this search #J-18808-Ljbffr