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Monash Health is Victorias largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across southeastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in peoples homes. Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation. To see firsthand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers . About Monash Imaging Monash Imagingincorporates services atMonash Medical Centre - Clayton; Monash Childrens Hospital Clayton; Victorian Heart Hospital, Dandenong Hospital, Dandenong; Casey Hospital, Berwick; Moorabbin Hospital, Bentleigh East; Kingston Centre, Cheltenham; Pakenham Health Centre (Womens Imaging), Pakenham and two Dental sites at Cranbourne and Dandenong.Monash Imagingprovides over 365,000 imaging examinations per year across all sites. Monash Imagingis a busy, multi-modality department providing diagnostic and therapeutic imaging services to the outer southeast region of Melbourne and West Gippsland for adult and paediatric patients.The environment will offer patients and families a friendly atmosphere together with innovative technology to deliver the very best patient experience. About the Role Monash Imaging is seeking an enthusiastic Full time - Medical Administrative Officer to join the Administration team to support highlevel patient centred care. As a Medical Administration Officer, you will be responsible for providing highlevel customer service to patients in a variety of settings including: Reception meet and greet patients and their families Phone system, making appointments for internal and external patients according to their medical needs. Excellent interpersonal and communication skills. Working on a rotational roster. Shift time for this role is 10:30am-19:00pm. The is a key role focussed on providingexceptional customer serviceto patients and their families. Working in a busy, teambased environment, you will deliver efficient and effective administrative support, contributing patient care and overall functioning of the service. You are passionate about helping others, especially in a challenging situation, is what drives you to provide exceptional support to our patients and their families. As the first point contact for many of our patients when they attend our unit, a welcoming manner with clear communication skills combined with empathy and patience is essential for this role. This full time position is based mainly at the Moorabbin and Kingston Health Centre with some rostering to other Monash Health imaging sites within the southeast corridor of Melbourne in response to rostering requirements. About You What You Bring: Previous experience in radiology or medical administration would be an advantage Excellent customer services skills and ability to remain calm and helpful in a challenging or changing environment. Attention to detail coupled with ability to priority competing tasks and deadlines Able to work autonomously as well as part of a wider multidisciplinary team Hardworking, passionate, proactive dedicated work ethic Flexible, adaptable, and inclusive team member Ability to learn new computer software with ease What You Need: Effective time management skills including planning and organisational skills Ability to maintain confidentiality and privacy of patient information Exceptional attention to detail Benefits Salary packaging options that increase your takehome pay Comprehensive Health and Wellbeing program 5 weeks annual leave Free vaccinations Private health insurance at discounted rates Health imaging services + more For a confidential discussion and to explore the opportunity further, please call Jaymie Smyth on 0427 759 301. We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values. How to Apply Applications are accepted via the Monash Health onlineEHub system. For information including how to apply and probity check requirements, please click here for the Application Guide Applications will be screened upon receipt and selection activity may commence prior to the closing date. #J-18808-Ljbffr