Job Title

Yo-Chi was created to bring together seriously good frozen yogurt and even better energy in spaces where everyone feels welcome, happy, and inspired. Were seeking a standout Venue General Manager to lead our team at Westfield Whitford City Yo-Chi! Own every aspect of the venue, lead from the front, and deliver exceptional guest experiences. Inspire a high performing team, champion quality and safety, while maximising venue performance. If youre passionate about empowering people, making a real impact, and setting the standard for excellence, we want you on our team! What Youll Be Doing Lead by example - deliver outstanding guest experiences and set the standard for your team. Coach & inspire - motivate and develop your team to perform at their best. Drive standards - uphold excellence in service, quality, safety, and presentation. Financial accountability - manage labour, COGS, and P&L to deliver strong results. Build culture - recruit, train, and retain top talent, fostering a positive, high-performing team. Community focus - connect with the local area through events and partnerships to grow the Yo-Chi love. Why Yo-Chi? Competitive salary + quarterly bonuses - your results and leadership are recognised and rewarded. Give back together - enjoy 2 paid volunteer days each year to make a difference with your peers. Career acceleration - were not just opening venues, were developing leaders. Flexible roster - Both day and night shifts. Free Yo-Chi every shift (plus generous discounts) - CHI-LICIOUS! Culture worth sticking around for - team dinners, activities, and connection at the heart of everything we do. Wellbeing first - access to our Happiness Hub for wellness, learning, and support. Booming brand energy - be part of one of Australias fastest-growing hospitality groups. Who were looking for: An experienced leader in hospitality or QSR preferred, ideally with high volume or multi-site management experience. Confident in managing financial performance (labour, COGS, budgets, P&L) Energetic, resilient, and motivated to grow with Yo-Chi. Ready to make a real impact? Apply today and take the next step in your leadership journey at Yo-Chi! Want to get a feel for what were about? Check out our website, follow us on Instagram @iloveyochi, or swing by a venue and soak up the vibes! #J-18808-Ljbffr