Job Title

16 Warner St, Port Douglas QLD 4877, AustraliaPosted Tuesday 3 February 2026 at 3:00 pmMantra Heritage, Inlet and Villageare three properties located in the heart of Port Douglas in Tropical North Queensland, one hour drive north of Cairns CBD. This power trio property offers stylish studios, one and two bedroom suites with saltwater lagoon pools, sundecks and lush tropical gardens. Spend your downtime snorkelling The Great Barrier Reef, the largest coral reef ecosystem on earth, enjoy the scenic sky rail through the heritage rainforest or simply relax and take a crocodile sightseeing cruise through the mangroves.PurposeAs General Manager, you will take on the crucial task of overseeing and managing all daily operations across three properties, guaranteeing their seamless and profitable function. This position requires you to be actively engaged in operations and that of stakeholder management. Your leadership will shine through your own actions, as you guide, coach, and mentor your team, fostering a culture of unwavering excellence.The Role and LocationThis is a live on-site position, package includes a spacious 1-bedroom apartment situated at Mantra Heritage, serving as the designated residence for the General Manager.Offering a base salary ranging from $95,000 to $100,000, contingent upon experienceOversee a small team managing operations across the three propertiesPrior experience in strata management will be essential, as you closely collaborate with five body corporates, ensuring the smooth functioning of all propertiesSpend your downtime snorkelling The Great Barrier Reef, enjoy the scenic sky rail through the heritage rainforest or simply relax and take a crocodile sightseeing cruise through the mangrovesPrimary ResponsibilitiesManage all facets of the properties including revenue management, recruiting & training, customer service and achievement of financial targetsResponsible for leading and developing your team to ensure profitability and successBe instrumental in driving changes and improvements in performance and implementing strategies in line with business objectivesCreate and build strong relationships with key stakeholders, property owners, body corporates, guests and regional shared servicesMaintain excellent product and service standards whilst maximising revenue and balancing expensesFocus on recruiting and developing a team that is engaged in driving a positive customer sentimentAct as a liaison within the local community, representing Accor and fostering community engagementSkills & ExperienceDemonstrate prior Operational, Hotel or General Manager experience and a deep understanding of stakeholder managementYou create environments where your team are encouraged and motivated to be their true self each dayDisplay confidence in your ability to cultivate strong relationships, effectively address challenging situations, and implement solutions that enhance service qualityExperience and capability to drive financial growth through skilful & thoughtful strategyComprehension of the key metrics that impact and grow hospitality businesses, using this knowledge to drive top line revenue and motivating your team to do the samePast experience working with body corporates in an MLR setting is highly regardedHold current Real Estate licence (Class 1) (advantageous, not crucial)ALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to youAccor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide staysLearn Your Way-Support your career development with access to Accors industry leading training platforms, Accor Academy and TypsyBuild Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwideWorldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your careerAt Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow''s hospitality. Accor is an inclusive company, building diverse teams across the globe.Everyone has a story and we want to learn yours. We invite you to APPLY NOW.16 Warner St, Port Douglas QLD 4877, Australia #J-18808-Ljbffr