Job Title

OverviewTechnology Operations Director InTACGeelong, AustraliaTechnology Operations DirectorFull time fixed term role (3-year executive contract) | Geelong location with flexible hybrid workingHelp advance whats possible. We are seeking a Technology Operations Director who will contribute to our shared purposes with the right skills, expertise, attitude and openness to new ideas that help advance positive outcomes for colleagues and themselves.Find out more about our shared purpose and what drives every one of us.About the roleThe Technology Operations Director is a senior leadership role responsible for ensuring the reliable, secure and efficient delivery of technology operations that support WorkSafe and the TACs strategic and operational goals.You will lead core IT operational services including infrastructure, service desk, legacy applications, end-user support, security operations and IT vendor management. With a strong focus on service excellence, risk management and continuous improvement you will ensure technology services are scalable, resilient and aligned to business needs.This role strengthens operational performance, enhances user experience and ensures technology services meet governance, security and financial expectations. You will balance day-to-day operational leadership with a forward-looking lens, driving standardisation, lifecycle management and innovation across the technology landscape.About the TeamThis role leads a diverse group of senior technology professionals responsible for technology operations across WorkSafe and the TAC. The team is service-oriented, highly skilled and central to enabling the organisations broader technology and transformation agenda.You will partner closely with executives, business leaders, technology peers and external suppliers, fostering strong relationships and shared accountability for outcomes. Leadership is collaborative and customer-focused with a clear emphasis on trust, performance and continuous improvement.What were looking forSenior Technology Operations LeaderYou bring substantial experience leading large-scale IT operations in complex environments with accountability for service delivery, infrastructure, security and supplier management. You are comfortable operating at executive level, setting strategy while ensuring operational excellence.Commercial & Governance FocusYou have strong experience managing budgets, contracts and vendor relationships, ensuring value for money, performance against SLAs and compliance with governance and security standards. You bring sound judgement in managing risk and resolving issues.Collaborative & People-Centred LeaderYou are a confident, empathetic leader who builds high-performing teams and strong stakeholder partnerships. You communicate clearly, influence effectively and foster a culture of service excellence, accountability and continuous improvement.Apply and next stepsInfluence real change. Apply today. This recruitment process is being managed by an executive search firm.Please submit your Cover Letter and Resume through the designated contact. If successful youll progress to an interview. All applicants will be advised of the outcome of their application.For more information read the attached position description or contact the recruiter. Applications for this role will be accepted up until the stated closing date.Should you require any adjustments throughout the recruitment process please let the contact know.Child SafetyAt the TAC we are committed to the safety of children and young people. For more information regarding our commitment to child safety please visit our website.Required Experience:DirectorKey SkillsEmployee RelationsEmployee EvaluationManagement ExperienceProfit & LossConflict ManagementOperations ManagementProject ManagementBudgetingLeadership ExperienceSupervising ExperienceLeadership managementFinancial PlanningEmployment Type : Full-TimeExperience: yearsVacancy: 1 #J-18808-Ljbffr