Home Loan Specialist roles involve guiding customers through mortgage applications, from initial enquiries to settlement, with a focus on service and compliance.Day-to-day dutiesHandle customer calls, emails and meetings to assess needs, explain loan options and prepare paperwork.Lodge applications via online systems, follow up on missing docs and ensure everything complies with lending rules.Build relationships by following up post-appointment, answering queries quickly (e.g., within 4 hours) and cross-selling related products.Key skills neededStrong communication to explain complex loan info simply, plus time management for juggling multiple apps.Knowledge of mortgage processes, ideally with Cert IV in Finance/Mortgage Broking; analytical skills for recommending fits.Customer-focused mindset with attention to detail, empathy and sales drive to hit targets.Job Types: Full-time, Part-time, Apprenticeship, Internship, GraduateContract length: 24 monthsPay: $35.40 $38.26 per hourBenefits:Childcare assistanceCompany carDental insuranceEmployee discountEmployee mentoring programEmployee stock purchase planExtended annual leaveFree drinksFree foodGym membershipHealth insuranceHousing allowanceHousing providedLife insuranceMaternity leavePaid volunteer leaveParental leaveProfessional development assistanceProfit sharingReferral programRelocation assistanceSalary packagingTravel reimbursementUnlimited annual leaveVisa sponsorshipVision insuranceWork Location: In person
Job Title
Home Loan Specialist