Job Title

User Experience Researcher (Bangkok-based, Relocation provided)Join Agoda to apply for the User Experience Researcher (Bangkok-based, Relocation provided) role.About Agoda:Agoda bridges the world through travel. Since 2005, our startuplike culture has fueled curiosity and innovation. As part of Booking Holdings [NASDAQ: BKNG], we employ over 7,000 people from 90 countries and deliver deals across millions of properties worldwide.We''re building a worldclass customer experience and need a researcher who can define the future of our products. You will own endtoend research planning, execution, analysis, and reporting to inform product strategy.Qualifications:Master''s Degree or equivalent in Computer Science, HumanComputer Interaction, Information Science, Psychology, Social Science, or related field7+ years of consumerfacing research experienceProficiency in planning, scoping, conducting, analyzing, and communicating researchExperience with qualitative, usercentered methods (interviews, diary studies, observation, usability testing, etc.)Experience with quantitative methods (metrics, survey design, sampling, statistical concepts, etc.)Experience evaluating, negotiating, working with external research vendorsAbility to translate user problems and business opportunities to stakeholders using both qualitative and quantitative dataCritical thinker who challenges business requestsExcellent storyteller and communicator, fluent in EnglishEnjoy collaborative work in a datadriven, creative environmentResponsibilities:Demonstrate critical thinking beyond explicit business requestsOperate independently on all operational research tasksLead core endtoend research activities: define objectives, hypotheses, methodology, conduct execution, analyze results, and communicate findingsEvaluate research opportunities (importance, urgency, impact)Challenge research requests and propose rigorous, fitforpurpose solutionsShow strong project execution while expanding breadth and depth of skillsTriangulate qualitative and quantitative findings and innovate new methods when appropriateApply tools and inspection methods to quantify research value and efficiencyAdhere to data compliance and ethics in all activitiesDrive crossdisciplinary collaboration through research insightsCollaborate efficiently with researchers, designers, engineers, and other stakeholders, tailoring communication to each audienceContribute to the research community by sharing methods, coaching, and supporting hiring initiativesEqual Opportunity Employer:Agoda is an equal opportunity employer. We celebrate diversity and encourage a culture of inclusion. All employment decisions are based on merit and qualifications. We provide equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.We will keep your application on file for future vacancies and you can request removal of your details at any time. For more information, read our privacy policy.Disclaimer: We do not accept unsolicited thirdparty or agency submissions. If we receive unsolicited CVs, we reserve the right to contact and hire the candidate directly without paying a recruitment fee.Seniority level: MidSenior levelEmployment type: FulltimeJob function: Information TechnologyIndustries: Technology, Information and InternetDiscover more about working at Agoda:Agoda Careers #J-18808-Ljbffr