Job Title

Retail Administration Support | Part TimeBased in our Cairns Office, we are looking for someone who loves helping, thrives on organisation, and enjoys being the person that gets things done.About Island & CapeIsland & Cape operates retail stores in Far North Queensland and the Torres Strait Islands. With a focus on Health & Nutrition and local employment, we are committed to the longterm support and provision of quality retail services to our communities.About the RoleIf you''re tired of applying for the same old admin jobs, this one has a bit more heart. You''ll be supporting our retail team and helping new managers settle into their roles and community life. You''ll be the friendly face new recruits meet first, helping with onboarding, training schedules, and making sure they start off on the right foot. You''ll also be surrounded by a team that''s always happy to help you grow.What You''ll Be DoingAnswering calls that come into the Retail Support TeamSupporting Area Managers with daytoday admin tasksSending out weekly communications to storesManaging compliancerelated training schedulesHelping new managers transition into their roles and communitiesAssisting in creating a wellbeing program for retail managersCoordinating onboarding and maintaining training matricesWhat You BringExperience in a support or admin role, ideally in a busy or mediumsized organisationGreat phone manner and strong customer service skillsConfident using MS Word, Excel, and other office techStrong organisation and timemanagement skills you can juggle a few things at onceGood written and verbal communicationFriendly, approachable, and someone who genuinely enjoys helping othersWhy you''ll enjoy working here5 weeks annual leave + 17.5% leave loadingSalary packaging options (including Meal & Entertainment)Great professional development opportunitiesSupportive team and a genuinely friendly work environmentFree parking #J-18808-Ljbffr