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IntroductionAt Gallagher Bassett, we''re there when it matters most because helping people through challenging moments is more than just our job, it''s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people''s lives. It takes empathy, precision, and a strong sense of partnershipand that''s exactly what you''ll find here. We''re a team of fast-paced fixers, empathetic experts, and outcomes driverspeople who care deeply about doing the right thing and doing it well. Whether you''re managing claims, supporting clients, or improving processes, you''ll play a vital role in helping businesses and individuals move forward with confidence. Here, you''ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you''re here, you''re part of something bigger. You''re part of a team that shows up, stands together, and leads with purpose.OverviewAbout usGallagher Bassett is Australia''s largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations. GB is a wholly owned subsidiary of Gallagher, a global organisation employing over 33,000 employees.Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1200 staff.Through a combination of in-person and digital onboarding and training, we are able to offer all team members connectedness and a sense of belonging to their team; supporting both remote and hybrid working options depending on individual requirements.Why become a Claims Administration Assistant with GB?Our team is growing and we''re hiring multiple entry level Claims Assistants to support our Workers Compensation Claims team.This role may interest you if you are studying and/or qualified in Insurance, Administration, Business, Allied Health, Psychology, Law, Social Work (or similar disciplines) then this may be what you are looking for. Alternatively, if you are looking to re-enter the workforce this too may be good opportunity.You don''t have to have insurance, claims or corporate work experience, but a passion for learning, dedication to service and a motivated disposition.We offer learning and career pathways and provide ongoing training. We invest in our people through succession planning and have a number of mentoring and training programs available.How you''ll make an impactYou will add value to Gallagher Bassett across the following:Ensuring all customers receive the support and guidance they require for injured workers to recover and make a safe and sustainable return to work through the effective support to the claims and premium operationsSupporting the claims teams by completing and sending letters, arranging medical appointments, conducting appointment reminders, sending emails and other administrative duties.Utilising Worksafe and Gallagher Bassett systems and programs for records keeping, file notes and contactsAbout youWe''re interested in hearing from people who possess:A passion to service customersHigh attention to detailTime management and organisational skillsGreat communications skillsPC literacy and Microsoft Office experienceMinimum completion of Year 10 secondary school studiesIf you live our values and demonstrate the people capabilities, we can offer you the following:Attractive remuneration packaging & flexible work arrangements including WFHPaid Parental LeaveExcellent Working Environment friendly, flexible and supportive working environment which is built around great team support and rewarding opportunitiesExciting career as our Company grows, so do the opportunities for our peopleOpportunities for ongoing education and developmentService and performance recognition awards; and employee assistance program for yourself and immediate family membersTo applyIf this sounds like the job for you, then we want to hear from you today!Click on Apply for this Job.To be considered for this opportunity you must have right to live and work in Australia when applying.Agency applicants will not be considered for this position.Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.Compensation and benefitsOn top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits you''ll get, depending on your job level these benefits may improve:4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle LeaveNovated Leasing opportunitiesTwo paid volunteer days annuallyHealth Insurance Discounts with our Group Insurance PlanEmployee Stock Purchase ProgramPaid parental leaveOther benefits include:Flexible and hybrid work arrangementsMental Health and Wellbeing Support for yourself and immediate family membersEmployee Recognition Awards and Service Milestone RecognitionsPeer Support ProgramAnnual flu vaccinationsAccess to Reward Gateway discount offers at over 350 retailers!And more...We value inclusion and diversityInclusion and diversity (I&D) is a core part of our business, and it''s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees'' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #J-18808-Ljbffr