OverviewAssetlink''s Purpose. Established in 1993, Assetlink is an Australian owned facilities services provider with over 2,500 people serving over 1,200 customers nationwide. Specialising in the provision of standalone cleaning and security services or a tailored integrated solution, Assetlink supports businesses to manage their assets and operations in the commercial, retail, aviation, health & aged care and mining sectors.Fantastic opportunity for experienced Full-time Cleaning Services Manager to be based at our Mid Valley Shopping Centre site.Work HoursMonday to Friday: 7:00AM to 3:00PM. This role requires Full Working Rights in Australia.The RoleAs the Cleaning Services Manager, you will oversee the daily operation of our cleaning team. You will be turning curious visitors into loyal customers whilst supervising and leading a team dedicated to providing award-winning retail customer service. You will be part of the Assetlink team with a key focus on developing a high performing cleaning team, whilst efficiently managing all day-to-day cleaning operations, including but not limited to staff training, cleaning service delivery tracking, rostering, auditing and many other day to day operational requirements.ResponsibilitiesManaging a cleaning teamProvide effective leadership to cleaning personnel, including mentoring and trainingLeading and inspiring team members to deliver superior guest experiencesPerforming administrative functions, such as incident reporting and assisting with staff rostersMeet and exceed contract cleaning requirementsDevelop and maintain excellent customer relations with the clientUnderstand customer''s security, environmental and safety requirementsFollow Occupational Health, Safety and Environmental policies and proceduresRespond to general cleaning, periodical, preventative and emergency incidents or queriesTo be considered for the position you must have the followingA minimum of 1-2 years'' experience in retail/commercial cleaningPrevious experience managing a teamStrong understanding of hard floor cleaning practices and related machineryKnowledge of cleaning practices, including infection controlExcellent communication skills, both written and verbalGood administrative skills and proficiency in Microsoft Office and other computer applicationsAbility to give direction and instruction to peopleAbility to multi-task, be flexible and work under pressureConsistent attention to detailAvailable to work weekendsWhat We Offer YouReward and recognition incentivesOngoing training and developmentA safe and supportive working environmentCareer developmentA family-oriented cultureUniform providedIf you''re a highly motivated and enthusiastic individual with a commitment to providing excellent service and would like to be part of a key team, then take your career on a journey with Assetlink and "Apply Now".Assetlink''s Diversity CommitmentAssetlink is committed to maintaining, growing and supporting our diverse and inclusive culture by seeking and promoting diversity within each of our work sites. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTQIA+, people with disabilities, women, and other diversity groups. Assetlink currently represents around 80 nationalities, speaking 59 different languages. Assetlink recognises the benefits of diversity in creating excellent customer experiences, increasing productivity and encouraging business growth. #J-18808-Ljbffr
Job Title
Cleaning Services Manager