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OverviewAdd expected salary to your profile for insightsAccess Express is on an incredible growth path, and we need high-energy, smart, can-do people to help us unleash our full business model potential.As a leading provider in the Australian sales and rental equipment industry, Access Express sets a new standard in outstanding service, personalised sales and responsive customer support -''express'' s in our name and ''express'' drives everything we do, for a better customer experience.We''re excited to offer an opportunity for a driven and people-focused Hire Room Operations Manager to join our high-performing team at our Canning Vale branch.This is a key leadership role where you''ll take ownership of our Hire Room operations, support and develop a talented team, and help deliver an outstanding experience for both customers and internal stakeholders.At Access Express, we pride ourselves on creating a workplace that is collaborative, safe and entrepreneurial. We live by our values of People, Safety, Respect, Communication and Continuous Improvement, and we''re looking for someone who shares these values and leads by example every day.About the RoleLead the day-to-day operations of the Hire Room to ensure a seamless hire and transport experience for our customers.Oversee scheduling, allocation and billing of equipment to meet customer needs efficiently.Monitor inventory levels to maximise equipment availability.Maintain accurate records of hires, returns and maintenance.Ensure all documentation and processes meet company and compliance standards.Create a positive, supportive and high-performing team culture.Align team performance with business objectives while living our values in every interaction.Deliver exceptional customer service to both customers and internal teams.Build and maintain strong relationships with clients and key stakeholders.Ensure all operations meet safety regulations and company policies.Conduct regular safety inspections and risk assessments.Work closely with the Sales team to identify and support new business opportunities.Build strong relationships with internal and external stakeholders.This office based role works Monday to Friday 7am-5pmAbout YouYou''re an organised and hands-on leader who thrives in a fast-paced environment and enjoys supporting others to succeed. You bring a positive, can-do attitude and a genuine passion for customer service and teamwork.Ideally, you will have:Strong operational and people leadership experience.A willingness to learn, be coached and grow with the business.Proven ability to build strong working relationships.A flexible, hands-on leadership style and the ability to lead by example.Basic financial acumen and confidence learning new systems.Excellent time management and prioritisation skills in a busy environment.Clear, professional communication skills and the ability to engage with stakeholders at all levels.Experience in a similar role is advantageous, but finding the right person with the right attitude and values is our top priority.Why Join Access Express?At Access Express, we don''t just offer jobs-we build careers.An attractive salary package aligned with your skills and experience.Being part of a well-established, fast-growing and energetic organisation.Genuine investment in your professional development through ongoing training and learning opportunities.Reward and recognition programs that celebrate individual and team success.A strong safety culture with a focus on ZERO harm every day.Access to a fully equipped on-site gym.If you''re looking for a leadership role where you can make a real impact, develop your career and be part of a supportive and values-driven organisation, we''d love to hear from you.Click Apply Now and submit your resume and cover letter.At Access Express, diversity makes us stronger. We are proud to be an Equal Opportunity Employer and encourage applications from women and Indigenous candidates.Applicants must have the right to work in Australia.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage. #J-18808-Ljbffr