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You can now search for people on SEEK. Make your profile public so you can be found by more employers. Update profile visibilityAbout Us:The Rococo Group is a premier Italian restaurant company with four venues across Melbourne. Renowned for our modern Italian cuisine, exceptional service, and vibrant atmospheres, we pride ourselves on delivering memorable dining experiences. Our locations in St Kilda, Hawthorn, Point Cook, and Mordialloc are beloved by locals and visitors alike, and we are now seeking a dynamic and experienced Relief Manager to assist in leading our teams and drive operational excellence across all venues.About the RoleAs the Relief Manager, you''ll play a central role in assisting our Operations team with overseeing the day to day operations, ensuring exceptional customer experiences, and assisting in training our teams. This is a hands-on role that requires strong leadership, a passion for hospitality, and the ability to thrive in a fast-paced environment. It will require working between venues with goals set out by the Operations team.Key Responsibilities:Provide on-the-ground operations support across multiple venues as directed by Operations team.Step in to lead shifts, manage teams, and ensure smooth day-to-day operations while upholding company systems and proceduresAssist with staff supervision, training and performance feedbackDevelop and implement operational strategies to improve efficiency, profitability, and customer satisfaction.Help resolve operational issues, staffing gaps and support to Venue ManagersEnsure compliance with health, safety, and licensing regulations across all venues.Demonstrating a strong ability to meet and exceed business KPIs.Act as a reliable point of contact between venue teams and the Operations teamWhat We''re Looking ForProven experience as a Venue or Assistant Manager in a high-volume venueExceptional people leadership and communication skillsA hands on approach during serviceA passion for hospitality and a strong customer service ethicProactive mindset with a hands-on, solutions-focused approachAbility to thrive in a fast-paced, dynamic environmentCommitment to achieving outstanding results across all areas of the businessAvailability to work across nights, weekends, and public holidays as requiredIf you are a hospitality gun who seeks absolute excellence and accuracy in all that you do, then we would love to have you on board.Salary and remuneration package negotiable based upon experience. Applicants can be considered for our other locations/roles where availableUnlock job insightsYour application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years'' experience do you have as a venue manager?How many years of people management experience do you have?What''s your expected annual base salary?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.Featured jobs #J-18808-Ljbffr